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Cycleplan: Bicycle insurance reviews

View other Cycleplan products
4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob
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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022
John Roberts's avatar
John Roberts

Fantastic service. Bicycle needed replacement. Took it to halfords. Fixed on the same day.

4
Very helpful staff. Friendly and approachable. Able to sort out everything' nothings a bother Reviewed on: 16th September 2021
Katherine Fegan 's avatar
Katherine Fegan

Excellent Value

5
The plan initially was free with for 14 days with the bike purchase. Due to the use of the bike, I wanted to continue with insurance. The cover with Cycleplan was so comprehensive it was a no-brainer to at least have a look at the quote to continue with them. I really was expecting the payment to be near the £100 mark. No where near! It was less than a third of the price. I couldn't believe it. For everything I was getting for that price, I couldn't pay for it quick enough in case there had been a mistake (which there hadn't of course). Very happy with the policy and will definitely be looking at Cycleplan to continue with. Excellent value for an excellent all round policy. Reviewed on: 16th September 2021
Donna Walker's avatar
Donna Walker

Great Customer Service

5
Can’t fault the service from this team, my cycle went missing, they sorted it hassle free, and arranged another cycle and sorted the cost difference with no hassle Reviewed on: 16th September 2021
Chris ohare's avatar
Chris ohare

Cycle plan makes so much sense

5
I bought an expensive electric bike and was advised by an associate to seek out a comprehensive bike insurance. I did some fairly intensive research and Cycle Plan came out the best with regard to protecting me for most kinds of possible claims. I realise that even though my bike is restricted to circa 15 mph I tend to generally ride faster. Competition for road space is becoming more intense as scooters, bikes and electric versions of the same are growing enormously in numbers in London. I ride knowing that God forbid something happens, I’m covered. Reviewed on: 16th September 2021
jamesbradley@me.com's avatar
[email protected]

Competitive price and efficient service

4
Professional and easy to deal with. Also when I had a query it was dealt with instantly. Reviewed on: 16th September 2021
Doug Southorn's avatar
Doug Southorn

Just what I was looking for

5
Simple and easy to select the cover I needed. Reviewed on: 16th September 2021
Ian Anderson's avatar
Ian Anderson

Great service

4
Good value, always helpful, recommended Reviewed on: 16th September 2021
fergus d's avatar
fergus d

Good

5
Good price and coverage with clear policy Reviewed on: 16th September 2021
Gordon MacGregor's avatar
Gordon MacGregor

Cycle plan insurance

5
Friendly staff talked through the whole process with ease highly recommended Reviewed on: 16th September 2021
Darren Oxley's avatar
Darren Oxley

Great service

5
Very easy, very quick and a great price. Reviewed on: 16th September 2021
gill.hawkes@hotmail.co.uk's avatar
[email protected]

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