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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Fantastic servide

5
Quick effective service , always there to help Reviewed on: 11th September 2020

Great price

5
Excellent cover. Great customer care Easy to access. Reviewed on: 11th September 2020

Easy

5
Extremely fast and easy to set up Reviewed on: 11th September 2020

They've got you covered

5
The team are really supportive and understand cyclists Reviewed on: 11th September 2020

Cycleplan - Good personal customer service

5
I have been using cycle plan for a number of years now and have been really pleased with the personal level is service. When I have called for advice, policy updates or support I have always spoken to a human quickly who is knowledgeable and helpful. Great service. Reviewed on: 11th September 2020

No.1 bicycle insurance

4
I found Cycleplan very easy to sign up for. They offered me very good price for my bike's insurance. Keep me updated with any changes to policy. Outstanding customer care. Reviewed on: 10th September 2020

Gives me peace of mind

5
Easy to arrange, easy to setup, super helpful staff, we have two bikes covered and it just gives us peace of mind knowing its a cycling company for cyclists. Highly recommend. Reviewed on: 31st August 2020

Simple Insurance

4
Perfect insurance that meets my needs Reviewed on: 29th August 2020

Common sense cycling insurance

5
Easy to arrange with Cycleplan,a must for every cyclist especially on the roads today Reviewed on: 27th August 2020

accident

1
Got knocked off my bicycle 18 months ago. When I contacted cycleplan to report it they were not really interested and very unhelpful. had to use lawyers to claim for damage to my bicycle, clothing and for my injuries (broken bones in hand, cracked ribs, pneumothorax cuts and bruises) Reviewed on: 27th August 2020