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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Cycle plan offer cycle insurance with great value

5
Cycle plan offer cycle insurance with great value Reviewed on: 20th July 2025

Emtb cover

5
Easy to use service Straight forward website just the cover i was looking for at the right price plenty of options if needed able to adjust cover for your requirements Reviewed on: 20th July 2025

Trouble free and helpful on the phone

4
Trouble free and helpful on the phone Reviewed on: 20th July 2025

Excellent customer service.

5
Excellent customer service. talked me through my options regarding cover options Reviewed on: 20th July 2025

just brilliant never had any trouble

5
just brilliant never had any trouble Reviewed on: 20th July 2025

Excellent customer service when setting up the policy.

5
Excellent customer service when setting up the policy. Reviewed on: 20th July 2025

No fuss cycle insurance.

5
No fuss cycle insurance. Provides peace of mind for bike, though did not have to make any claims fortunately. So can't comment on claims. Reviewed on: 20th July 2025

I've found no one better or comes close.

5
I've now been with cycleplan for a few years, ive already recommend some friends and family that cycle to use them. Their customer service is the best of any insurer or any online customer service server ive used. Great value for money and thier website is easy to use. I can see myself using anyone but Cycleplan, great company, great product and great people. Many Thanks. Reviewed on: 20th July 2025

Simples.

4
Simples. Just straightforward and easy for peace of mind. Reviewed on: 20th July 2025

Just bought an insurance so far, never had to use it.

5
Just bought an insurance so far, never had to use it. All good so far. Reviewed on: 20th July 2025