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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Easy and affordable.

5
Joined Cycleplan on recommendation from a friend who had only positive experiences. I can echo these and while I have never had to claim they have been great with their service. I had to make changes to my policy and also extend it to European cover due to a Pyrenees cycle. They were great and easy to deal with. Will continue to use them. Reviewed on: 29th August 2018

Great customer service

5
Couldn't have been more helpful in changing my policy due to change of details. Thank you Reviewed on: 3rd July 2020

Quick and easy

5
Quick, easy, no nonsense insurance. Ticks all of the boxes to get us out and about with minimal fuss! Reviewed on: 3rd July 2020

Hassle free

5
Hassle free and easy to use site. My customer experience was a breeze! Reviewed on: 3rd July 2020

Cycle Insurance

5
I needed a plan that woudl cover me for theft or damage to my road bike but that woudl also help with medical bills and loss of earnings if i was unable to work due to a cycling accident. Cycleplan came recommended to me and i was pleased with the policy content anf the value for money, it was easy to tailor the plan to mey needs and also to change it if needed. Cycleplan has also remained competetive at renewal time, I cant commennt comment on making a claim as i havent needed to but I have peace fo mind that my family will be helped if I ever need to make a claim. Reviewed on: 3rd July 2020

Awesome

5
Great company and easy to set up. Minimal monthly payments to ensure you and your bike are covered Reviewed on: 3rd July 2020

Great services and customer service

5
Been with them for 2 years and have not had any problems. Great service and good prices. Reviewed on: 3rd July 2020

They're great insurers

5
Dead good insurers, easy to join/fill out etc. Reviewed on: 3rd July 2020

Excellent customer service

5
Personal phone-call after sales so professional. Customer service - amazing. Would always recommend! Reviewed on: 3rd July 2020

easy peasy

5
to be fair the price was about the same as others but I likes the simple explanation of what security, types of locks etc. that are required - to reduce theft as well as comply with the insurance terms. Reviewed on: 3rd July 2020

Fantastic value for money

5
The policy was put in easy wording, gave clear instructions as to which locks I had to have told me I needed to keep receipts for bike,locks accessories. Am able to amend policy if I buy more accessories. Great value for money wished I gone with these long time ago. Reviewed on: 3rd July 2020