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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Easy and affordable.

5
Joined Cycleplan on recommendation from a friend who had only positive experiences. I can echo these and while I have never had to claim they have been great with their service. I had to make changes to my policy and also extend it to European cover due to a Pyrenees cycle. They were great and easy to deal with. Will continue to use them. Reviewed on: 29th August 2018

Excellent Cycleplan

5
Cycleplan offer excellent customer service, and easy to use web site. Great deals are offered to tailor to your own needs. They keep me informed of what's going on in the cycling world with regards to safety and many other things via their news letter. It has also been very easy to change my insurance plan when required with no fuss and to renew my policy. All in all a very positive experience using cycleplan. Reviewed on: 2nd July 2020

excellent all round service

5
very cost effective comprehensive cycle insurance with easy application process and simple renewal Reviewed on: 2nd July 2020

Simple!

5
Shopped around for e-bike insurance; Cycleplan was the easiest to understand, best coverage and the best price - simple! Reviewed on: 2nd July 2020

Best plan in the UK

5
Plenty of options to fit your needs at a very reasonable price. The purchasing process clear and simple. Customer service is really nice too. Cycleplan has everything I needed from the very selection of my next bicycle and accessories, purchasing process and getting the best insurance for it all! Definitely a returning customer Reviewed on: 2nd July 2020

Great customer service

5
Had a problem with my bike and they sorted it that same day Reviewed on: 2nd July 2020

Cheap efficient cycle insurance

5
Saved 1/3 on renewal. Doddle to set up. Same cover. Reviewed on: 2nd July 2020

First time

5
Not being used to both cycling and needing insurance after a purchase of an electric bike..... realising that the replacement costs would be hard. This was what I required and the site was easy excellent and a mindful reminder of what was needed on being now new to the cycling journey Reviewed on: 2nd July 2020

hassle free insurance

5
had 4 weeks free insurance with Cycleplan and everything was so simple to sign up, from there paying for my insurance was so cost effective and everything is covered. And its great that they always sending you important relevant communication. Reviewed on: 2nd July 2020

Reliable and easy

5
It’s easy to have cycle plan insure you bike and knowing if something goes wrong with your bike and cycle plan will pay it for you is a nice feeling Reviewed on: 2nd July 2020

Good value and easy to arrange

4
Cycleplan is very competitive though I always shop around. I haven't had to claim to date so I cannot comment on the claims procedure. Reviewed on: 2nd July 2020