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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Easy and affordable.

5
Joined Cycleplan on recommendation from a friend who had only positive experiences. I can echo these and while I have never had to claim they have been great with their service. I had to make changes to my policy and also extend it to European cover due to a Pyrenees cycle. They were great and easy to deal with. Will continue to use them. Reviewed on: 29th August 2018

Simps, easy yes comprehensive cover

5
Having just bought the most expensive bike I have ever owned, I wanted to make sure that it and I was covered in case of theft or accident. Cycleplan was easy to use - application process was easy and simple, and the additional insured features were there to add. Great service for great cover. Reviewed on: 2nd July 2020

Nice and easy

5
Another year insured and it’s another happy one. No issues at all and when I’ve asked for changes to the policy they are quick and easy. Competitive prices and great service Reviewed on: 2nd July 2020

Brilliant service

5
Great service, quick reply to questions, affordable Reviewed on: 2nd July 2020

Best value customisable cover there is.

5
I wasn't able to find a policy that provided the theft and liability cover I was after. All.otuer policies seems to he geared towards high value bikes. While.mine was a mere £700 that is a lot to me and something I can't afford to write off or replace if my bike was stolen. As a commuter I also wanted some liability cover should I ever be unfortunate enough to be involved in a collision and any blame was laid at my door. Cycle plan not only provide this but I could customise my cover and not only that, it was great value. The process was also silky smooth as is the auto renew as I don't even bother looking for comparative cover elsewhere now. Reviewed on: 2nd July 2020

Very easy to set up -

5
Very easy to set up and enjoyable process. nothing too difficult, have not used it for a claim as of yet so I cannot rate that Reviewed on: 2nd July 2020

Great

5
Really good insurance., would highly recommend. Reviewed on: 2nd July 2020

Easy and quick

4
Have been with Cycleplan for some time now, and every time I've contacted them, they've been easy to deal with, quick and efficient. No nonsense. Reviewed on: 2nd July 2020

superb cover

5
Comforting to know if i need it it’s there... good value for money, the best out there! Reviewed on: 2nd July 2020

Superb provider

5
Been with this company now for 3 years Had no problem at all Would recommend this company to everyone Reviewed on: 2nd July 2020

So easy

5
So easy to set up and amend policy with help from there customer service advisers. Nothing is too much trouble. Reviewed on: 2nd July 2020