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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Easy and affordable.

5
Joined Cycleplan on recommendation from a friend who had only positive experiences. I can echo these and while I have never had to claim they have been great with their service. I had to make changes to my policy and also extend it to European cover due to a Pyrenees cycle. They were great and easy to deal with. Will continue to use them. Reviewed on: 29th August 2018

Great service

4
I can't recommend them enough, buying was just a breeze Reviewed on: 5th September 2018

Great Company

4
Their customer service is second to none, I can't recommend them enough Reviewed on: 5th September 2018

Competitive and flexible cycle insurance

5
I have found Cycleplan premiums well priced with hassle free renewal. Plus good service on an occasion when I had to call to add a 2nd bike. Overall very satisfied. Reviewed on: 5th September 2018

Straightforward insurance

5
Whenever I get in touch with Cycleplan they are always super helpful and knowledgeable. Reviewed on: 4th September 2018

Cycleplan - 5 stars every time

5
Cycleplan provides good cover at a very reasonable price. It can be quite daunting out there on the roads and it's reassuring to know that I am fully covered for anything that can happen. Thank you Cycleplan for providing this. Reviewed on: 3rd September 2018

Great Experience

5
When I needed to claim against my policy, Cycleplan could not have been more helpful. Their customer service was exemplary in handling my claim. The nominated supplier of a replacement cycle (Wheelies) were excellent. I have rarely needed to claim on insurance and hope not to again. Should I need to submit a claim with any company, I hope they are up to the standard of Cycleplan. Reviewed on: 2nd September 2018

Quick and Efficient

4
Great online experience : quick and efficient and easy to navigate! Reviewed on: 2nd September 2018

Great insurance

5
Excellent product and service provided. Reviewed on: 1st September 2018

Wonderful service

5
Happy in the security of having this cover Reviewed on: 1st September 2018

Student

3
Absolutely great maybe if u guys can give students some discount I would take the plan as I love cycling and if weather is good a would go to uni. Maybe u van,consider it. Otherwise great service Reviewed on: 31st August 2018