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Cynergy Bank: Personal savings reviews

Name: Personal savings
Rating: 4.71 (218 reviews)

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4.71

Based on 218 reviews, last reviewed 11th Jun 2026

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

2 star

Latest highest rating:

5

Cynergy reward loyalty. Cynergy reward loyalty. Although it took a while to get their banking app user friendly. They’ve now got it together to enable customers to bank with ... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Avoid this bank Despite my Cynergy fixed term bond having expired almost 3 weeks ago, I've still to receive the interest I am due. Cynergy have given no explanation f... Read more Reviewed on: 30th May 2026

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About this product

Cynergy Bank have a range of savings accounts.

Customers can choose from easy accounts that can be opened with just £1, fixed rate savings accounts or notice accounts. Cynergy savings accounts can only be managed online.

Cynergy Bank reviews help you find out what it’s really like to be a customer. If you’ve used Cynergy before, you can also leave a review and share your experience.

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Cynergy Bank Personal savings reviews (218)

All Good

Always had great service never any problems Reviewed on: 23rd March 2026

The Cynergy app is very easy to use

The Cynergy app is very easy to use now since it has been updated. Transferring money is very straightforward. Reviewed on: 23rd March 2026

Professional but friendly staff who are easy to reac...

Professional but friendly staff who are easy to reach by phone. Clear advice & guidance given when I experienced difficulties online. Reviewed on: 23rd March 2026

The advisors are very friendly and helpful, they wil...

The advisors are very friendly and helpful, they will do anything to help you if you have a query or problem. Reviewed on: 23rd March 2026

Great service.

Great service. Good interest rates. Reviewed on: 23rd March 2026

Friendly and helpful on the phone.

Friendly and helpful on the phone. The app is well designed and easy to use. Excellent service all round Reviewed on: 23rd March 2026

A great professional service.

A great professional service. I’m really happy with Cynergy online banking. Reviewed on: 23rd March 2026

Excellent service, very helpful .

Excellent service, very helpful . Very confident in this savings account. Reviewed on: 23rd March 2026

Great Bank, had excellent service

Ive been with Cynergy Bank for a number of years and they provide a great service. Very easy to move money etc Reviewed on: 23rd March 2026

I have had a number of Fixed Term savings and notice...

I have had a number of Fixed Term savings and notice accounts with Cynergy Bank and they have all paid a very competitive rate of interest. Reviewed on: 23rd March 2026

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