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Cynergy Bank: Personal savings reviews

View other Cynergy Bank products
4.71
Based on 219 reviews, last reviewed 3rd Sep 2026
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
2 star
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Product recommendation received email from cynergy making me aware that my current savings account could be changed to one with a higher interest rate...good service and ear... Read more Reviewed on: 3rd September 2026
piggle's avatar
piggle

Latest lowest rating:

1

Avoid this bank Despite my Cynergy fixed term bond having expired almost 3 weeks ago, I've still to receive the interest I am due. Cynergy have given no explanation f... Read more Reviewed on: 30th May 2026
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AH
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About this product

Cynergy Bank have a range of savings accounts.

Customers can choose from easy accounts that can be opened with just £1, fixed rate savings accounts or notice accounts. Cynergy savings accounts can only be managed online.

Cynergy Bank reviews help you find out what it’s really like to be a customer. If you’ve used Cynergy before, you can also leave a review and share your experience.

Review Cynergy Bank: Personal savings now

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Cynergy Bank Personal savings reviews (219)

Lack of Empathy

3
Being of senior age without all the ways of opening and using accounts as we do with others, Cynergy expect you to jump through hoops. We were customers but not again when we can speak with people in other Savers, who have empathy and are caring. The security is far from easy to use and as we have no mobile phone or camera, Cynergy will not faeture in our savings programme Reviewed on: 24th March 2026
Lesley and Graham's avatar
Lesley and Graham

Excellent Bank

5
Excellent banks good communication Excellent service Reviewed on: 24th March 2026
Andrea Davies's avatar
Andrea Davies

great support to the customer.

5
great support to the customer.excellent service always there when needed Reviewed on: 24th March 2026
fkonstantinos's avatar
fkonstantinos

Always been happy with service

5
Always been happy with service and competitive interest rates Reviewed on: 23rd March 2026
Jack's avatar
Jack

Excellent experience

5
Excellent experience in all the years I have saved with Cynergy and the former Bank of Cyprus. Always helpful and staff have a lovely ' can-do' attitude. Reviewed on: 23rd March 2026
Jules's avatar
Jules

Excellent customer service. and human.

5
The staff ay Cynergy Bank are helpful and polite. I am an elderly person who knows very little about investments and savings. I know very little about the internet accounts. There is alway a very helpful person on the phone to guide me to the process to manage my accounts. I will recommend Cynergy Bank to all my friends. Reviewed on: 23rd March 2026
Eleni N's avatar
Eleni N

Great app, market leading interest rates!

5
Great app, market leading interest rates! Love Cynergy Reviewed on: 23rd March 2026
Charlie 's avatar
Charlie

Easy to deal with.

5
Easy to deal with. Website is well set out and easy to navigate. Reviewed on: 23rd March 2026
Ian Cook's avatar
Ian Cook

Very quick and efficient.

5
Very quick and efficient. Good rates offered Reviewed on: 23rd March 2026
John C's avatar
John C

Very happy with Cynergy Banking good rate of interes...

4
Very happy with Cynergy Banking good rate of interest and easy to access account information and use app. Reviewed on: 23rd March 2026
Robert Thomson's avatar
Robert Thomson

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