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Cynergy Bank: Personal savings reviews

Name: Personal savings
Rating: 4.71 (218 reviews)

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4.71

Based on 218 reviews, last reviewed 11th Jun 2026

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

2 star

Latest highest rating:

5

Cynergy reward loyalty. Cynergy reward loyalty. Although it took a while to get their banking app user friendly. They’ve now got it together to enable customers to bank with ... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Avoid this bank Despite my Cynergy fixed term bond having expired almost 3 weeks ago, I've still to receive the interest I am due. Cynergy have given no explanation f... Read more Reviewed on: 30th May 2026

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About this product

Cynergy Bank have a range of savings accounts.

Customers can choose from easy accounts that can be opened with just £1, fixed rate savings accounts or notice accounts. Cynergy savings accounts can only be managed online.

Cynergy Bank reviews help you find out what it’s really like to be a customer. If you’ve used Cynergy before, you can also leave a review and share your experience.

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Cynergy Bank Personal savings reviews (218)

Good rates easy to use app takes too long to transfe...

Good rates easy to use app takes too long to transfer money Reviewed on: 24th March 2026

IT Improved

Technical changes made recently on accessing the Savings Account online have made the usage experience a lot smoother and quicker. Reviewed on: 24th March 2026

I don't know much about investments but my husband a...

I don't know much about investments but my husband and I have been using Cynergy for approximately 6 years now and it has been really easy to watch our money grow with interest. It's easy to update accounts and move to a higher interest whenever we want. Reviewed on: 24th March 2026

friendly helpful customer service.

friendly helpful customer service. Easy app. Reviewed on: 24th March 2026

Never had any difficulty managing my accounts online.

Never had any difficulty managing my accounts online. Good interest rates. Reviewed on: 24th March 2026

Online is Easy to open new easy access accounts and...

Online is Easy to open new easy access accounts and transfer to higher interest accounts within Cynergy Reviewed on: 24th March 2026

Good service

I am content with the Bank when I call Reviewed on: 24th March 2026

Great rates , Easy to open and manage accounts.

Great rates , Easy to open and manage accounts. Really helpful if you need to call them Reviewed on: 24th March 2026

A good trusted bank to manage your savings.

The bank offers good competitive rates of interest and staff are at hand to help solve issues if they arise. Have had pleasant and friendly communication in the past. Reviewed on: 24th March 2026

Lack of Empathy

Being of senior age without all the ways of opening and using accounts as we do with others, Cynergy expect you to jump through hoops. We were customers but not again when we can speak with people in other Savers, who have empathy and are caring. The security is far from easy to use and as we have no mobile phone or camera, Cynergy will not faeture in our savings programme Reviewed on: 24th March 2026

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