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Cynergy Bank: Personal savings reviews

4.71
Based on 218 reviews, last reviewed 11th Jun 2026
32% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
2 star
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Cynergy reward loyalty. Cynergy reward loyalty. Although it took a while to get their banking app user friendly. They’ve now got it together to enable customers to bank with ... Read more Reviewed on: 11th June 2026
SHEILA METT's avatar
SHEILA METT

Latest lowest rating:

1

Avoid this bank Despite my Cynergy fixed term bond having expired almost 3 weeks ago, I've still to receive the interest I am due. Cynergy have given no explanation f... Read more Reviewed on: 30th May 2026
AH's avatar
AH

About this product

Cynergy Bank have a range of savings accounts.

Customers can choose from easy accounts that can be opened with just £1, fixed rate savings accounts or notice accounts. Cynergy savings accounts can only be managed online.

Cynergy Bank reviews help you find out what it’s really like to be a customer. If you’ve used Cynergy before, you can also leave a review and share your experience.

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Cynergy Bank Personal savings reviews (218)

Very good range of savings products; website is easy...

5
Very good range of savings products; website is easy to navigate; existing customers are rewarded for their loyalty Reviewed on: 18th April 2026

Easy to use and functional bank.

5
Opening the account was straightforward. The on-line account was easy to manage, the app is simple and easy to navigate. The fixed rate bond paid out as promised and on time. Reviewed on: 18th April 2026

Thank you for your help

5
.Very helpful when I was being "That customer!" Reviewed on: 18th April 2026

Very easy to set up an account, the website is easy...

5
Very easy to set up an account, the website is easy to navigate and I have used the online messaging service too, which worked well. I have found it a bit tricky trying to download transactions/up to date statements to print off for my own records, but this is only a minor issue. Reviewed on: 18th April 2026

Excellent company, Can not fault them

5
Excellent company, Can not fault them Reviewed on: 18th April 2026

Savings and ISA

5
Savings and ISA rates have remained competitive for a number of years. Reviewed on: 17th April 2026

Excellent rates.

5
Excellent rates. All accounts easy to manage. Reviewed on: 17th April 2026

They have always keep us informed and helpful if we...

4
They have always keep us informed and helpful if we needed anything Reviewed on: 17th April 2026

Excellent product, no need to contact their Customer...

5
Excellent product, no need to contact their Customer Services. Reviewed on: 17th April 2026

Good customer service

5
I recently opened a new instant access savings account with Cynergy. As I already hold accounts with them I was able to open the account using their fast track system online. Very simple and I was advised that my new account was open within a few hours. Excellent service. Reviewed on: 17th April 2026

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