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Cynergy Bank: Personal savings reviews

4.17
Based on 21 reviews, last reviewed 12th Mar 2026
600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
48%
See only 4 star reviews
33%
See only 3 star reviews
5%
2 star
See only 2 star reviews
0%
See only 1 star reviews
14%

Latest highest rating:

5

Modern bank with best security Always gives me best intrest rates. Easy to use app and Online Banking. Reviewed on: 12th March 2026
Harish daggupati's avatar
Harish daggupati

Latest lowest rating:

1

Use cynergy bank at your peril I could not access my account online due to their ridiculous security system and I was locked out. I rang customer service and went through security q... Read more Reviewed on: 28th November 2024
Lynda s's avatar
Lynda s

About this product

Cynergy Bank have a range of savings accounts.

Customers can choose from easy accounts that can be opened with just £1, fixed rate savings accounts or notice accounts. Cynergy savings accounts can only be managed online.

Cynergy Bank reviews help you find out what it’s really like to be a customer. If you’ve used Cynergy before, you can also leave a review and share your experience.

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Cynergy Bank Personal savings reviews (21)

Easy to Use

4
Easy to Use, but can sometimes take too long for transfers to show Reviewed on: 24th May 2024

Dreadful bank! Think twice

1
Dreadful bank! I lost a house purchase because I had over £900,000 in a savings account and I asked them to close it and weeks LATER after about 15 emails and numerous phone calls, was told there had been a computer glitch - SERIOUSLY! Reviewed on: 24th May 2024

authenticator app.

4
Spoke with Khalid as having problems with authenticator app he was polite efficient and friendly and resolved the issue Reviewed on: 20th May 2024

MOST DEFINITELY DON'T BOTHER

1
MOST DEFINITELY DON'T BOTHER Most definitely don't bother with this bank. Reviewed on: 19th April 2024

Market leader but could be more helpful

4
Cynergy always have market leading interest rates and bonuses on their savings accounts. They could make it easier for their loyal customers by alerting them when new accounts with better interest rates are available. It's time consuming having to keep checking and then having to open a new account and close the previous one to get the best rates. Reviewed on: 15th February 2024

Best for competitive interest rate

5
Efficient service, easy to operate savings account, good interest rate fixed for 1 year Reviewed on: 14th July 2023

Great rates and great service!

5
It is very easy to apply for Cynergy's Online Easy Access and Online ISA accounts. The rates are great and recently have been increasing constantly. To make it easy to get the higher rates as they become available they operate a very simple Fast Track Apply system for established customers. I am happy to recommend Cynergy 100% and trust they will keep doing what they are doing so well! Reviewed on: 3rd June 2023

Pretty Good

3
Always has great savings rates, though it is frustrating that you have to constantly reapply and open new accounts to get them! Customer service is a bit unreliable. Reviewed on: 11th April 2023

ISA

4
It was very quick and easy to set up my ISA Reviewed on: 30th March 2023

EASY ACCESS WITH HIGHER RATE

4
This banks easy access accounts are always better than other banks. Reviewed on: 11th March 2023

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