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Cynergy Bank: Personal savings reviews

Name: Personal savings
Rating: 4.8 (216 reviews)

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4.80

Based on 216 reviews, last reviewed 20th Apr 2026

5767% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

11%

2 star

Latest highest rating:

4

Every time i have had a query it has been dealt with... Every time i have had a query it has been dealt with in a very professional manner. So far so good. Reviewed on: 20th April 2026

Latest lowest rating:

1

The worst customer experience. Avoid . The most frustrating customer service experience purely caused by Cynergy Banks own making.. Avoid at all cost. Reviewed on: 31st March 2026

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About this product

Cynergy Bank have a range of savings accounts.

Customers can choose from easy accounts that can be opened with just £1, fixed rate savings accounts or notice accounts. Cynergy savings accounts can only be managed online.

Cynergy Bank reviews help you find out what it’s really like to be a customer. If you’ve used Cynergy before, you can also leave a review and share your experience.

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Cynergy Bank Personal savings reviews (216)

Thank you for your help

.Very helpful when I was being "That customer!" Reviewed on: 18th April 2026

Very easy to set up an account, the website is easy...

Very easy to set up an account, the website is easy to navigate and I have used the online messaging service too, which worked well. I have found it a bit tricky trying to download transactions/up to date statements to print off for my own records, but this is only a minor issue. Reviewed on: 18th April 2026

Excellent company, Can not fault them

Excellent company, Can not fault them Reviewed on: 18th April 2026

Savings and ISA

Savings and ISA rates have remained competitive for a number of years. Reviewed on: 17th April 2026

Excellent rates.

Excellent rates. All accounts easy to manage. Reviewed on: 17th April 2026

They have always keep us informed and helpful if we...

They have always keep us informed and helpful if we needed anything Reviewed on: 17th April 2026

Excellent product, no need to contact their Customer...

Excellent product, no need to contact their Customer Services. Reviewed on: 17th April 2026

Good customer service

I recently opened a new instant access savings account with Cynergy. As I already hold accounts with them I was able to open the account using their fast track system online. Very simple and I was advised that my new account was open within a few hours. Excellent service. Reviewed on: 17th April 2026

A Satisfied Customer

I’ve been a CynergyBank customer for over a year now and have found them very easy to deal with, and highly competitive. They are easy to deal with and make saving simple. Reviewed on: 17th April 2026

A very happy customer

Helpful and quick communications, very happy with the service provided. Competitive savings rates and extra for existing customers. Reviewed on: 17th April 2026

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