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Cynergy Bank: Personal savings reviews

Name: Personal savings
Rating: 4.71 (217 reviews)

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4.71

Based on 217 reviews, last reviewed 30th May 2026

3380% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

84%

11%

2 star

Latest highest rating:

4

Every time i have had a query it has been dealt with... Every time i have had a query it has been dealt with in a very professional manner. So far so good. Reviewed on: 20th April 2026

Latest lowest rating:

1

Avoid this bank Despite my Cynergy fixed term bond having expired almost 3 weeks ago, I've still to receive the interest I am due. Cynergy have given no explanation f... Read more Reviewed on: 30th May 2026

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About this product

Cynergy Bank have a range of savings accounts.

Customers can choose from easy accounts that can be opened with just £1, fixed rate savings accounts or notice accounts. Cynergy savings accounts can only be managed online.

Cynergy Bank reviews help you find out what it’s really like to be a customer. If you’ve used Cynergy before, you can also leave a review and share your experience.

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Cynergy Bank Personal savings reviews (217)

Excellent customer service

Easy to use. Clear and speedy responses from customer services. Good rates. Reviewed on: 17th April 2026

Efficient and good returns - No concerns or difficul...

Efficient and good returns - No concerns or difficulties Reviewed on: 17th April 2026

Savings rates

They always give a good rate and I'm notified if I can get a better rate on my savings. Reviewed on: 17th April 2026

ESEY BANKING ,HELPFULL STAF. GOOD RATES

ESEY BANKING ,HELPFULL STAF. GOOD RATES, Reviewed on: 17th April 2026

Cynergy Bank, very good products & customer service...

Cynergy Bank offer a very good selection of products and interest rates. They are quick to answer the phone with queries and offer a very good website and app. When I have needed them to correct something they have done so with appropriate compensation. Reviewed on: 17th April 2026

I chose to continue with this bank

Availability of key information, eg interest statements is OK for at least the previous tax year from previously closed accounts, though not all-time transactions. Good interest rate on savings - I feel a good compromise between rate and other factors. Information about pending transactions (eg notice period) is clear enough. Confidence in the security. Reviewed on: 17th April 2026

Interest rates are fair

I have been with them since the beginning from Bank of Cyprus. Interest rates are fair, site is quite easy to use. Reviewed on: 17th April 2026

Customer service is s good.

Customer service is s good. Staff are helpful and with products knowledge. Reviewed on: 17th April 2026

I have been happy with Cynergy bank.

I have been happy with Cynergy bank. Their rates of interests have been decent .Their customer services have ben polite and hepfull. Reviewed on: 17th April 2026

Excellent choice of accounts.

There is an excellent choice of accounts with friendly and helpful members of staff. Reviewed on: 17th April 2026

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