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Cynergy Bank: Personal savings reviews

Name: Personal savings
Rating: 4.78 (176 reviews)

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4.78

Based on 176 reviews, last reviewed 7th Apr 2026

14500% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

85%

10%

2 star

Latest highest rating:

5

EXCELLENT EXCELLENT CUSTOMER SERVICE APPROACH AND PROFESSIONAL STAFF Reviewed on: 7th April 2026

Latest lowest rating:

1

The worst customer experience. Avoid . The most frustrating customer service experience purely caused by Cynergy Banks own making.. Avoid at all cost. Reviewed on: 31st March 2026

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About this product

Cynergy Bank have a range of savings accounts.

Customers can choose from easy accounts that can be opened with just £1, fixed rate savings accounts or notice accounts. Cynergy savings accounts can only be managed online.

Cynergy Bank reviews help you find out what it’s really like to be a customer. If you’ve used Cynergy before, you can also leave a review and share your experience.

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Cynergy Bank Personal savings reviews (176)

I have saved with Cynergy for a number of years and...

I have saved with Cynergy for a number of years and generally they have provided a good service. Reviewed on: 24th March 2026

Easy access account.

Easy access account. Cynergy have kept me informed about rate changes and when a better account is available. Withdrawal is easy and prompt. Reviewed on: 24th March 2026

Excellent personal affable service.

Excellent personal affable service. Completed my request competently. Reviewed on: 24th March 2026

great service, easy to use, efficient

great service, easy to use, efficient Reviewed on: 24th March 2026

An excellent Bank with whom to have your savings!

I have had a savings account with Cynergy Bank for many years initially Bank of Cyprus. They are an excellent company to deal with. Interest rates are competitive and withdrawals are in your Bank account the next day or even on the day of withdrawal. I have no hesitation in recommending Cynergy Bank. Reviewed on: 24th March 2026

All good thanks and easy to administer in App

All good thanks and easy to administer in App Reviewed on: 24th March 2026

Great on line savings vehicle

Cynergy is very much on line but has excellent customer service so no problem. You see the interest on the personal savings account growing on the site. Good communication is always good. Reviewed on: 24th March 2026

Cynergy team always clear and precise.

Cynergy team always clear and precise. Good advice given in respect or resolving issues.Very helpful each time I called. Reviewed on: 24th March 2026

Good rates easy to use app takes too long to transfe...

Good rates easy to use app takes too long to transfer money Reviewed on: 24th March 2026

IT Improved

Technical changes made recently on accessing the Savings Account online have made the usage experience a lot smoother and quicker. Reviewed on: 24th March 2026

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