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Cynergy Bank: Personal savings reviews

Name: Personal savings
Rating: 4.71 (217 reviews)

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4.71

Based on 217 reviews, last reviewed 30th May 2026

3380% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

84%

11%

2 star

Latest highest rating:

4

Every time i have had a query it has been dealt with... Every time i have had a query it has been dealt with in a very professional manner. So far so good. Reviewed on: 20th April 2026

Latest lowest rating:

1

Avoid this bank Despite my Cynergy fixed term bond having expired almost 3 weeks ago, I've still to receive the interest I am due. Cynergy have given no explanation f... Read more Reviewed on: 30th May 2026

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About this product

Cynergy Bank have a range of savings accounts.

Customers can choose from easy accounts that can be opened with just £1, fixed rate savings accounts or notice accounts. Cynergy savings accounts can only be managed online.

Cynergy Bank reviews help you find out what it’s really like to be a customer. If you’ve used Cynergy before, you can also leave a review and share your experience.

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Cynergy Bank Personal savings reviews (217)

Good products

used cynergy for a while for various saving products, always found it easy and had good service, decent rates Reviewed on: 17th April 2026

EXCELLENT

EXCELLENT CUSTOMER SERVICE APPROACH AND PROFESSIONAL STAFF Reviewed on: 7th April 2026

Straightfoward and easy to deal with

I have always found managing my Cynergy Bank accounts, using their website or app, straightforward and stress free. They offer competitive rates and although it can sometimes be a little irksome to keep on top of the latest rates, this is no different than other providers. Reviewed on: 2nd April 2026

The worst customer experience. Avoid .

The most frustrating customer service experience purely caused by Cynergy Banks own making.. Avoid at all cost. Reviewed on: 31st March 2026

Easy to use app.

Easy to use app. Money in and out easily Reviewed on: 31st March 2026

Really straightforward banking.

Really straightforward banking. It's probably the least fussy of my banking apps. It's easy to see how my money is doing and the support is responsive to my questions. I've recommended Cynergy to friends and family. Reviewed on: 29th March 2026

Excellent Overall Experience.

Good communication. All queries answered quickly. Very competitive interest rates. Excellent overall experience. Reviewed on: 29th March 2026

Cynergy Bank

Good service reasonable interest rates Reviewed on: 28th March 2026

Straightforward.

Straightforward. Easy on line usage Reviewed on: 28th March 2026

Quick and Easy

Always have an accesable website which is quick and easy to use, although the App is faster. Can open/close move balances all very quickly Reviewed on: 27th March 2026

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