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Cynergy Bank: Personal savings reviews

Name: Personal savings
Rating: 4.71 (219 reviews)

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4.71

Based on 219 reviews, last reviewed 3rd Sep 2026

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

2 star

Latest highest rating:

5

Product recommendation received email from cynergy making me aware that my current savings account could be changed to one with a higher interest rate...good service and ear... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Avoid this bank Despite my Cynergy fixed term bond having expired almost 3 weeks ago, I've still to receive the interest I am due. Cynergy have given no explanation f... Read more Reviewed on: 30th May 2026

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About this product

Cynergy Bank have a range of savings accounts.

Customers can choose from easy accounts that can be opened with just £1, fixed rate savings accounts or notice accounts. Cynergy savings accounts can only be managed online.

Cynergy Bank reviews help you find out what it’s really like to be a customer. If you’ve used Cynergy before, you can also leave a review and share your experience.

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Cynergy Bank Personal savings reviews (219)

Good customer service

I recently opened a new instant access savings account with Cynergy. As I already hold accounts with them I was able to open the account using their fast track system online. Very simple and I was advised that my new account was open within a few hours. Excellent service. Reviewed on: 17th April 2026

A Satisfied Customer

I’ve been a CynergyBank customer for over a year now and have found them very easy to deal with, and highly competitive. They are easy to deal with and make saving simple. Reviewed on: 17th April 2026

A very happy customer

Helpful and quick communications, very happy with the service provided. Competitive savings rates and extra for existing customers. Reviewed on: 17th April 2026

Prompt service, friendly and approachable

Prompt service, friendly and approachable Reviewed on: 17th April 2026

So helpful - sorting out a problem was easily done -...

So helpful - sorting out a problem was easily done - well done Reviewed on: 17th April 2026

Great for savings!

No fuss on line saving account that is easily managed, you get to talk to real people if you need advice. All in all a great bank to hold my savings account. Reviewed on: 17th April 2026

Staff friendly and helpful.

Staff friendly and helpful. Money sent back to me on day of maturity as opposed to some banks sitting on money for days and not paying interest Reviewed on: 17th April 2026

easy to set up the account, good process using the...

easy to set up the account, good process using the app Reviewed on: 17th April 2026

Very good interest rates and easy to operate

Very good interest rates and easy to operate Reviewed on: 17th April 2026

Easy account opening process.

Easy account opening process. Early advice of maturity with offer to renew. Reviewed on: 17th April 2026

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