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Cynergy Bank: Personal savings reviews

4.71
Based on 217 reviews, last reviewed 30th May 2026
3380% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
2 star
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

4

Every time i have had a query it has been dealt with... Every time i have had a query it has been dealt with in a very professional manner. So far so good. Reviewed on: 20th April 2026
ML 's avatar
ML

Latest lowest rating:

1

Avoid this bank Despite my Cynergy fixed term bond having expired almost 3 weeks ago, I've still to receive the interest I am due. Cynergy have given no explanation f... Read more Reviewed on: 30th May 2026
AH's avatar
AH

About this product

Cynergy Bank have a range of savings accounts.

Customers can choose from easy accounts that can be opened with just £1, fixed rate savings accounts or notice accounts. Cynergy savings accounts can only be managed online.

Cynergy Bank reviews help you find out what it’s really like to be a customer. If you’ve used Cynergy before, you can also leave a review and share your experience.

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Cynergy Bank Personal savings reviews (217)

Great On-Line Bank

5
been with them for many years (Bank of Cyprus) using their instant access savings accounts which have always been very competitive in the market place. Never had an issue with them and have recommended them a number of times to friends. Reviewed on: 23rd March 2026

I have used Cynergy for several years

4
I have used Cynergy for several years for instant access accounts and cash ISAs. I usually find the interest rates either leading or competitive and they allow existing customers access to best rates by opening new accounts. Their new app is great, until it was introduced I would not have recommended them as their IT was very dated. They’ve done a good job with the app. I think this is my fifth year with them. Quite happy. Reviewed on: 23rd March 2026

Top rated banking and customer services...

5
Top rated banking and customer services and they offered one of the best savings interest rates on the market at the time I decided to invest... Reviewed on: 23rd March 2026

My Bank of Choice-Every Time

5
I have had and continue to have a number of Savings accounts with Cynergy Bank as they are always amongst the 'front runners' in providing the best returns on my money; theree is never an issue to internally transfer my funds to a new Cynergy account with the latest best interest rates. Their system is secure and their Customer care is excellent- all in all, my Bank of choice every time Reviewed on: 23rd March 2026

Good website, good interest rates, clarity of inform...

5
Good website, good interest rates, clarity of information and access Reviewed on: 23rd March 2026

Really sensible platform, easy to use, good rates an...

5
Really sensible platform, easy to use, good rates and good communication (not too much, not too little!) Reviewed on: 23rd March 2026

Good experience overall

4
Unfortunately not as competitive as in the past in terms of interest rates for savings but still a very user friendly website and app and excellent customer service if / when it’s needed. Reviewed on: 23rd March 2026

No problems,

5
No problems, no need to give any poor reviews Reviewed on: 23rd March 2026

Very competitive rate of interest

4
Very competitive rate of interest Reviewed on: 23rd March 2026

systems work well

5
systems work well with deposits and withdrawals actioned on a same day basis Reviewed on: 23rd March 2026

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