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Cynergy Bank: Personal savings reviews

Name: Personal savings
Rating: 4.71 (218 reviews)

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4.71

Based on 218 reviews, last reviewed 11th Jun 2026

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

2 star

Latest highest rating:

5

Cynergy reward loyalty. Cynergy reward loyalty. Although it took a while to get their banking app user friendly. They’ve now got it together to enable customers to bank with ... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Avoid this bank Despite my Cynergy fixed term bond having expired almost 3 weeks ago, I've still to receive the interest I am due. Cynergy have given no explanation f... Read more Reviewed on: 30th May 2026

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About this product

Cynergy Bank have a range of savings accounts.

Customers can choose from easy accounts that can be opened with just £1, fixed rate savings accounts or notice accounts. Cynergy savings accounts can only be managed online.

Cynergy Bank reviews help you find out what it’s really like to be a customer. If you’ve used Cynergy before, you can also leave a review and share your experience.

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Cynergy Bank Personal savings reviews (218)

Cynergy - the reliable bank

I have been a Cynergy customer since July 2022. I think I must have joined on the recommendation of Martin Lewis MSE. I’ve upgraded my easy access savings account several times since then to try and get their best interest rate. I know that there are currently better rates elsewhere, but I feel comfortable with Cynergy who have been very reliable over the years. Transfers happen immediately and I can trust my money to be in the right place at the right time. Reviewed on: 23rd March 2026

Personal Savings and Isas.

Have used personal savings and Isas for many years and always pleased with their services and the very good interest received on the accounts. The staff are very professional and knowledgable and i look forward to continue banking with Cynergy Bank Reviewed on: 23rd March 2026

Many years of excellent service

I have been with them for many years even before they became Cynergy Bank and their systems and rates have always been excellent. My only criticism is that recently I have found their on-line customer service systems are rather clumsy and inadequate if you need to send them evidence of minor faults in their IT system. Reviewed on: 23rd March 2026

Brilliant!

Used for years, easy to use, can have both personal and joint accounts, quick transfers both internally or nominated account, good interest rates overall an excellent Bank! Reviewed on: 23rd March 2026

Mostly smooth running.

Mostly trouble free. I struggled with the changes made to the process online, but managed to overcome. Reviewed on: 23rd March 2026

Easy to set up and manage accounts online.

Easy to set up and manage accounts online. Clear interest rates and easy to switch to a new account if interest rates are better.withdrawals are quick, website clear. Reviewed on: 23rd March 2026

Greatful happy customer.

We've been with Cynergy for a few years now. Always polite and very professional service....brilliant. Reviewed on: 23rd March 2026

Never had a problem

Never really a problem but when calling customer service was excellent Reviewed on: 23rd March 2026

Excellent on line facilities, clear and easy to use.

Excellent on line facilities, clear and easy to use. Reviewed on: 23rd March 2026

Saving as it should be!

Efficient way to save, trouble free account with great interest rates. Banking as it should be! Reviewed on: 23rd March 2026

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