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Cynergy Bank: Personal savings reviews

4.78
Based on 175 reviews, last reviewed 2nd Apr 2026
14400% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
2 star
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Straightfoward and easy to deal with I have always found managing my Cynergy Bank accounts, using their website or app, straightforward and stress free. They offer competitive rates and a... Read more Reviewed on: 2nd April 2026
Kevin M's avatar
Kevin M

Latest lowest rating:

1

The worst customer experience. Avoid . The most frustrating customer service experience purely caused by Cynergy Banks own making.. Avoid at all cost. Reviewed on: 31st March 2026
PETER J's avatar
PETER J

About this product

Cynergy Bank have a range of savings accounts.

Customers can choose from easy accounts that can be opened with just £1, fixed rate savings accounts or notice accounts. Cynergy savings accounts can only be managed online.

Cynergy Bank reviews help you find out what it’s really like to be a customer. If you’ve used Cynergy before, you can also leave a review and share your experience.

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Cynergy Bank Personal savings reviews (175)

The advisors are very friendly and helpful, they wil...

5
The advisors are very friendly and helpful, they will do anything to help you if you have a query or problem. Reviewed on: 23rd March 2026

Great service.

5
Great service. Good interest rates. Reviewed on: 23rd March 2026

Friendly and helpful on the phone.

5
Friendly and helpful on the phone. The app is well designed and easy to use. Excellent service all round Reviewed on: 23rd March 2026

A great professional service.

5
A great professional service. I’m really happy with Cynergy online banking. Reviewed on: 23rd March 2026

Excellent service, very helpful .

5
Excellent service, very helpful . Very confident in this savings account. Reviewed on: 23rd March 2026

Great Bank, had excellent service

5
Ive been with Cynergy Bank for a number of years and they provide a great service. Very easy to move money etc Reviewed on: 23rd March 2026

I have had a number of Fixed Term savings and notice...

4
I have had a number of Fixed Term savings and notice accounts with Cynergy Bank and they have all paid a very competitive rate of interest. Reviewed on: 23rd March 2026

Cynergy Bank Best for Instant saving account

5
very good bank, with the highest interest rate on the market Reviewed on: 23rd March 2026

Great On-Line Bank

5
been with them for many years (Bank of Cyprus) using their instant access savings accounts which have always been very competitive in the market place. Never had an issue with them and have recommended them a number of times to friends. Reviewed on: 23rd March 2026

I have used Cynergy for several years

4
I have used Cynergy for several years for instant access accounts and cash ISAs. I usually find the interest rates either leading or competitive and they allow existing customers access to best rates by opening new accounts. Their new app is great, until it was introduced I would not have recommended them as their IT was very dated. They’ve done a good job with the app. I think this is my fifth year with them. Quite happy. Reviewed on: 23rd March 2026

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