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Darlington Building Society: Savings reviews

4.87
Based on 12,510 reviews, last reviewed 29th Jul 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly staff, with a prompt greeting. Friendly staff, with a prompt greeting. Knowledgeable and helpful, nothing was too much trouble. Happy to progress at my pace and not at all officious... Read more Reviewed on: 29th July 2026
facund's avatar
facund

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12510)

Stockton branch review

5
Staff are always friendly and helpful either on phone or in branch Reviewed on: 28th August 2020

Tubwell Row branch review

5
There's nothing to complain about you. Staff are very helpful in all ways, I'm very happy with all they do :) Reviewed on: 28th August 2020

Yarm branch review

5
Always very friendly, personable staff and very informative too Reviewed on: 28th August 2020

Barnard Castle branch review

5
Lovely customer service and advice Reviewed on: 28th August 2020

Stockton branch review

5
The staff in the branch are lovely, helpful and accomodating but the service the bank offers are poor. Ie. no cash machine or direct debits Reviewed on: 27th August 2020

Tubwell Row branch review

5
This girls and men were very excellent through this difficult time. Stay safe Reviewed on: 27th August 2020

Yarm branch review

5
Very friendly service. local to where I live Reviewed on: 27th August 2020

Barnard Castle branch review

5
Create an app on phone to check accounts and cheques Reviewed on: 27th August 2020

Stockton branch review

5
Staff are very obliging and helpful Reviewed on: 26th August 2020

Tubwell Row branch review

5
Friendly staff, helpful, always have been. During Covid all precautions adhered to and customer safety etc. Reviewed on: 26th August 2020

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