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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.88
Based on 12,464 reviews, last reviewed 9th May 2026
61% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Tubwell Row branch review

4
My dealings today with Kim were friendly and clear. I would also to commend Megan who helped me when I thought my bank card had been stolen. I wish you had kept Cockerton open or had a more accessible branch. Reviewed on: 16th December 2019
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Tubwell Row branch review

5
All fine. Good prompt service. Friendly staff Reviewed on: 16th December 2019
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Tubwell Row branch customer

Bishop Auckland branch review

5
Debbie was great. Sorted my query out perfectly and effectively Reviewed on: 16th December 2019
Bishop Auckland branch customer's avatar
Bishop Auckland branch customer

Stockton branch review

5
Didn' t know would have to make an appointment, as it didn't mention it on the website. So came in and had to make an appointment for another day. Reviewed on: 16th December 2019
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Stockton branch customer

Tubwell Row branch review

5
The lady that sorted the account out was really helpful and patient during my time here Reviewed on: 15th December 2019
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Tubwell Row branch customer

Bishop Auckland branch review

5
Great service. Set-up straight away. Quick and easy! Reviewed on: 15th December 2019
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Bishop Auckland branch customer

Stockton branch review

5
Excellent customer service - very friendly and professional Reviewed on: 15th December 2019
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Stockton branch customer

Stockton branch review

4
Better internet signal would be good. Also got told wrong info re first monthly payment Reviewed on: 14th December 2019
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Stockton branch customer

Tubwell Row branch review

5
ATM machine brought back on some accounts Reviewed on: 13th December 2019
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Tubwell Row branch customer

Tubwell Row branch review

5
Excellent customer service. Very friendly and helfpul! Reviewed on: 13th December 2019
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Tubwell Row branch customer

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