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Darlington Building Society: Savings reviews

4.87
Based on 12,485 reviews, last reviewed 30th Jun 2026
82% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Northallerton branch The ladies in your Northallerton branch are very professional, helpful and easy to converse with. I found on my last 2 visits both ladies put me at ea... Read more Reviewed on: 30th June 2026
A Mc's avatar
A Mc

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12485)

In branch service review

5
Very pleasant and polite people, bright and cheerful surroundings. Reviewed on: 19th August 2025

In branch service review

5
Extremely informative and friendly. Reviewed on: 19th August 2025

In branch service review

5
Always lovely and friendly staff. Helpful and knowledgeable. Reviewed on: 19th August 2025

In branch service review

5
Always helpful staff, Don't change - it works as a building society. Reviewed on: 19th August 2025

In branch service review

5
Please and happy with everything, Been here for many years now. Reviewed on: 19th August 2025

In branch service review

5
Clear helpful service. Lovely staff. Reviewed on: 19th August 2025

Excellent customer service

5
Due to an error on the Building Society web site my post code wasn't included in my personal details so the system would not accept my savings application. Their rep Simon patiently sorted the problem for me and I was successful in the end Reviewed on: 19th August 2025

In branch service review

5
Easy process, very friendly and helpful staff. Reviewed on: 18th August 2025

In branch service review

5
Brilliant service and outstanding care. Reviewed on: 18th August 2025

In branch service review

5
Excellent service. Staff were very knowledgeable, clean and tidy. Reviewed on: 18th August 2025

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