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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Staff are always pleasant and helpful. Very informative. Reviewed on: 29th August 2025

In branch service review

5
Always has a good service and try to use local things. Reviewed on: 29th August 2025

In branch service review

5
Vicky is very knowledgeale and professional. She explained the process clearly. Reviewed on: 29th August 2025

In branch service review

5
Good customer service. Friendly staff usually don't have to wait long. Explain well the different savings accounts. Reviewed on: 29th August 2025

Fast, efficient and welcoming.

5
Fast, efficient and welcoming. Keely was a pleasure to deal with and offered expert, well though through advice, guidance and help Reviewed on: 29th August 2025
Alexander B's avatar
Alexander B

In branch service review

5
Friendly, efficient service, knowledgeable staff. Reviewed on: 28th August 2025

In branch service review

5
So very helpful made me feed at easy. Opened 3 bank accounts with minimal effort. Lovely, Professional knowledgeable cashier. Lovely experience. Reviewed on: 28th August 2025

In branch service review

5
Always well informed have been with DBS for a number of years have had mortgage saving accounts. Reviewed on: 28th August 2025

In branch service review

5
Knowledgeable staff, very friendly with good advice given. Reviewed on: 28th August 2025

In branch service review

5
Nothing, staff very helpful and friendly. Reviewed on: 28th August 2025

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