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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,460 reviews, last reviewed 29th Apr 2026
35% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon was very helpful in enabling me to register an... Simon was very helpful in enabling me to register and gain access to my account online. Reviewed on: 29th April 2026
Silvie's avatar
Silvie

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12460)

In branch service review

5
Pleasant; helpful; knowledgeable. Reviewed on: 15th August 2025

In branch service review

5
Staff are very helpful and friendly. Reviewed on: 15th August 2025

In branch service review

5
Very knowledgeable about products and process. Extremely patient and easy to approach. Reviewed on: 15th August 2025

Quick response to queries.

4
Quick response to queries.. Helpful Reviewed on: 15th August 2025
Tony's avatar
Tony

Simon was very helpful and understanding

5
Simon was very helpful and understanding Reviewed on: 15th August 2025
Kathleen U's avatar
Kathleen U

In branch service review

5
Always helpful, professional but friendly customer service is very important to me. Reviewed on: 14th August 2025

In branch service review

5
Quick service, easy to understand - everything was clearly explained. Reviewed on: 14th August 2025

In branch service review

5
Friendly personable service everytime I visit. Reviewed on: 14th August 2025

Maureen Mitchell was very.

5
Maureen Mitchell was very. Helpfull and patient with. Us,we managed to open our accounts she is a asset your company Reviewed on: 14th August 2025
Mary Hext's avatar
Mary Hext

In branch service review

5
Always met by helpful approachable staff especially Jess made us feel totally at ease. Thanks Jess. Reviewed on: 13th August 2025

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