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Darlington Building Society: Savings reviews

4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Friendly cheerful and explained everything in detail so I could easily understand. Reviewed on: 28th August 2025

In branch service review

5
Friendly but not overbearing. Made to feel relaxed and advice was sound and easily understood. Reviewed on: 28th August 2025

In branch service review

5
Has a branch in my town and I use it despite its rates not always being the best. Would think more closely if there were not a branch in town. Reviewed on: 28th August 2025

In branch service review

5
Nicola did a sterling job, I only do business with branches of banks and building Society. Reviewed on: 28th August 2025

In branch service review

5
Friendly, Knowledgeable staff. Online service could be improved by addition of an app. Reviewed on: 28th August 2025

In branch service review

5
Nicola was amazing she explained all the accounts I will tell all my friends about Nichola and Darlington building society. Reviewed on: 28th August 2025

In branch service review

5
Personal Service - Local office. Reviewed on: 28th August 2025

In branch service review

5
Staff are always friendly and approachable and happy to help/. Reviewed on: 28th August 2025

In branch service review

5
I understood Hollie explanation of various accounts and believe me im dense with numbers. Reviewed on: 28th August 2025

In branch service review

5
Made very easy, friendly service. Reviewed on: 28th August 2025

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