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Darlington Building Society: Savings reviews

4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12411)

In branch service review

5
Staff very helpful and pleasant to deal with Natalie dealt with our account very efficient and helpful. Reviewed on: 2nd August 2025

In branch service review

5
Staff helpful and answered queries on phone in store. Reviewed on: 2nd August 2025

In branch service review

5
Very helpful and knowledgeable staff member. Reviewed on: 1st August 2025

In branch service review

5
On the high street so convenient, friendly and knowledgeable staff. A local building society. Reviewed on: 1st August 2025

In branch service review

5
Can visit branch. Appointment to open or transfer was in branch are I don't own a smartphone or a PC. Reviewed on: 1st August 2025

In branch service review

5
Very happy with staff, information and helpful opening times. Reviewed on: 1st August 2025

In branch service review

5
All the staff are so friendly and helpful. Reviewed on: 1st August 2025

In branch service review

5
My experience today was efficient, friendly and well explained. Reviewed on: 1st August 2025

In branch service review

5
Very professional but very pleased and easy to discuss account. Reviewed on: 1st August 2025

In branch service review

5
Branch in Barnard Castle where I live made an appointment withing 2 days. Reviewed on: 1st August 2025

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