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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,460 reviews, last reviewed 29th Apr 2026
35% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon was very helpful in enabling me to register an... Simon was very helpful in enabling me to register and gain access to my account online. Reviewed on: 29th April 2026
Silvie's avatar
Silvie

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12460)

In branch service review

5
Very professional, yet friendly and good at listening to what the customer requires. Reviewed on: 9th August 2025

In branch service review

5
The staff are always helpful and friendly. Reviewed on: 8th August 2025

In branch service review

5
Courteous knowledgeable professional. Reviewed on: 8th August 2025

In branch service review

5
It is lovely to deal with helpful, knowledgeable people face to face. Reviewed on: 8th August 2025

In branch service review

5
Mathew brilliant servie and so helpful. Reviewed on: 8th August 2025

In branch service review

5
Very happy with the branch but the new ISA no longer produce passbook which I would have preferred not paper form. Reviewed on: 8th August 2025

In branch service review

5
Attention to detail. Adiquate time afforded for complex transaction service is professional whilst relaxed. Reviewed on: 8th August 2025

In branch service review

5
Love that it's local and accessible, friendly service with human interaction. Reviewed on: 8th August 2025

In branch service review

5
Excellent in branch service, all transations were possible in person on the day, transfering a matured bond to a new bond. Reviewed on: 8th August 2025

In branch service review

5
Very friendly and efficient staff. Reviewed on: 8th August 2025

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