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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,460 reviews, last reviewed 29th Apr 2026
52% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon was very helpful in enabling me to register an... Simon was very helpful in enabling me to register and gain access to my account online. Reviewed on: 29th April 2026
Silvie's avatar
Silvie

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12460)

In branch service review

5
Had an appointment with Chattel on 7/8/25. She explained everything in detail I felt at easy to discuss my savings with her. Reviewed on: 8th August 2025

In branch service review

5
Very through and fully explained so that I understood. A friendly and lovely consultant saw us and made us feel very welcome and confident. Reviewed on: 8th August 2025

In branch service review

5
Like the "personal touch" of being able to still be seen "face to face" in a Branch. Reviewed on: 8th August 2025

In branch service review

5
Good friendly staff, who put you at east straight away, very helpful. Reviewed on: 8th August 2025

In branch service review

5
Prompt, efficient, Friendly service. Reviewed on: 8th August 2025

In branch service review

5
The staff are friendly and helpful. I prefer regular E-mail OK any new offers. Reviewed on: 8th August 2025

In branch service review

4
Recent reduction in opening times in Yarm branch, very problematic for me. Please consider extending the 2:30pm closing time and reopen on Saturday mornings. Reviewed on: 8th August 2025

In branch service review

5
Helpful professional and friendly, Tom understood my need for explanation and ensured I was completed happy with my financial transactions. Reviewed on: 8th August 2025

In branch service review

5
Like face to face service in branch staff are friendly, professional and informative. Reviewed on: 8th August 2025

In branch service review

5
Happy with all services having been a customer for many years. Reviewed on: 8th August 2025

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