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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Brilliant service. All the staff are really good and helpful. Reviewed on: 28th August 2025

In branch service review

5
Happy, professional staff. Online options used. Reviewed on: 28th August 2025

In branch service review

5
Local, professional and helpful. Reviewed on: 28th August 2025

In branch service review

5
Excellent service. Stevie explained everything. Opening times could be longer. Reviewed on: 28th August 2025

In branch service review

5
I like the fact it is a local business and the staff know local industry. Reviewed on: 28th August 2025

In branch service review

5
Local, which is great. Opening hours could be improved. When phoning in, I can't always get through though. Reviewed on: 28th August 2025

In branch service review

5
Good to use personal service rather than online, as easier to answer queries. Everything explained fully for the implications of closing the account, very efficient service. Reviewed on: 28th August 2025

In branch service review

5
Always efficient, friendly and reassuring. Regular news and updates. Reviewed on: 28th August 2025

In branch service review

5
Not happy with no book with ISA. I like the help from your staff. Reviewed on: 27th August 2025

In branch service review

5
Great explained clearly to my elderly parents products explained, time to make informed decissions. Reviewed on: 27th August 2025

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