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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,485 reviews, last reviewed 30th Jun 2026
82% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Northallerton branch The ladies in your Northallerton branch are very professional, helpful and easy to converse with. I found on my last 2 visits both ladies put me at ea... Read more Reviewed on: 30th June 2026
A Mc's avatar
A Mc

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12485)

In branch service review

5
Very happy with the branch but the new ISA no longer produce passbook which I would have preferred not paper form. Reviewed on: 8th August 2025

In branch service review

5
Attention to detail. Adiquate time afforded for complex transaction service is professional whilst relaxed. Reviewed on: 8th August 2025

In branch service review

5
Love that it's local and accessible, friendly service with human interaction. Reviewed on: 8th August 2025

In branch service review

5
Excellent in branch service, all transations were possible in person on the day, transfering a matured bond to a new bond. Reviewed on: 8th August 2025

In branch service review

5
Very friendly and efficient staff. Reviewed on: 8th August 2025

In branch service review

5
Had an appointment with Chattel on 7/8/25. She explained everything in detail I felt at easy to discuss my savings with her. Reviewed on: 8th August 2025

In branch service review

5
Very through and fully explained so that I understood. A friendly and lovely consultant saw us and made us feel very welcome and confident. Reviewed on: 8th August 2025

In branch service review

5
Like the "personal touch" of being able to still be seen "face to face" in a Branch. Reviewed on: 8th August 2025

In branch service review

5
Good friendly staff, who put you at east straight away, very helpful. Reviewed on: 8th August 2025

In branch service review

5
Prompt, efficient, Friendly service. Reviewed on: 8th August 2025

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