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Darlington Building Society: Savings reviews

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4.91
Based on 11,317 reviews, last reviewed 31st Jul 2025
37% decrease in 5 star reviews
in the past 90 days
57% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

In branch service review All very good, nothing could be improved. Reviewed on: 31st July 2025
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (11317)

First time buyer mortgage

5
I recently purchased my own home and went to the Darlington Building Society for my mortgage. I also opened a 'help to buy ISA' with them. It was the Middlesbrough branch I visited and the service was amazing. Kind, helpful and welcoming staff on the desk, they made me feel at ease and were happy to answer any of my questions. The mortgage advisor was equally as helpful and answered every question or query I had in simple terms as it was all new to me. I would recommend them to all my friends and family. I'm so glad I chose to apply for my mortgage there :) Reviewed on: 17th May 2017
Cameron Jackson's avatar
Cameron Jackson

Excellent service provided by colleagues in Middlesbrough Branch

5
Amazing service by Alex when providing myself with Insurance quote. Great cover at a great price. Reviewed on: 17th May 2017
Catherine Williams's avatar
Catherine Williams

Northallerton branch review

5
Handy on High Street, friendly staff Reviewed on: 16th May 2017
Mrs Carr's avatar
Mrs Carr

Northallerton branch review

4
I am not computer or email minded and prefer to call at the offices to do my business. The staff are always helpful Reviewed on: 16th May 2017
Mr Gray's avatar
Mr Gray

Northallerton branch review

4
Happy with the service I have received over past 30 years Reviewed on: 15th May 2017
Mrs Bland's avatar
Mrs Bland

Middlesbrough branch review

5
Very happy with everything as it is Reviewed on: 15th May 2017
Christine L's avatar
Christine L

Cockerton branch review

5
Your staff in Cockerton are the best ever they make me feel at home. Very friendly and always smiling Reviewed on: 15th May 2017
Kirsty E's avatar
Kirsty E

Bishop Auckland branch review

5
Customer service was excellent, very good knowledge of the products and did not try to push you into signing up to any product Reviewed on: 15th May 2017
Helen H's avatar
Helen H

Stockton branch review

5
I find the staff very helpful and approachable Reviewed on: 10th May 2017
L Briggs's avatar
L Briggs

Tubwell Row branch review

4
very helpful, knowledge of products is good Reviewed on: 9th May 2017
Brian M's avatar
Brian M

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