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Darlington Building Society: Savings reviews

4.87
Based on 12,506 reviews, last reviewed 26th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I sorted my appointment online quick and easy the la... I sorted my appointment online quick and easy the lady (Chantell )was very helpful explained everything I needed to know got my financial situation in... Read more Reviewed on: 26th July 2026
Karen's avatar
Karen

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12506)

Bishop Auckland branch review

5
It is expensive. Savings have good rates. Reviewed on: 7th July 2019

Tubwell Row branch review

5
Always happy to help and very pleasant at the counter Reviewed on: 7th July 2019

Tubwell Row branch review

5
Have better savings rate of interest eg Bonds Reviewed on: 6th July 2019

Stockton branch review

5
Absolutely fantastic customer service. Louise was very sincere in her job role making me feel at ease. Thank you. Reviewed on: 6th July 2019

Tubwell Row branch review

3
Rating reflects a comparison to a bank i.e. you don't do direct debits etc. Reviewed on: 6th July 2019

Tubwell Row branch review

5
No improvements. Like positioning of branch and friendly staff. Reviewed on: 6th July 2019

Bishop Auckland branch review

5
Friendly staff, good advice/knowledgeable Reviewed on: 6th July 2019

Bishop Auckland branch review

5
The staff were very efficient and pleasant Reviewed on: 5th July 2019

Redcar branch review

5
Friendly staff, good advice/knowledgeable Reviewed on: 5th July 2019

Tubwell Row branch review

4
Better staff back-up ie. Technology that does not make staff look inefficient (broken printer in pod) Reviewed on: 5th July 2019

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