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Darlington Building Society: Savings reviews

4.87
Based on 12,506 reviews, last reviewed 26th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I sorted my appointment online quick and easy the la... I sorted my appointment online quick and easy the lady (Chantell )was very helpful explained everything I needed to know got my financial situation in... Read more Reviewed on: 26th July 2026
Karen's avatar
Karen

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12506)

Tubwell Row branch review

5
Replacement book taken care of easily and smoothly Reviewed on: 11th July 2019

Tubwell Row branch review

5
Caroline was very professional and explained everything very clearly Reviewed on: 10th July 2019

Tubwell Row branch review

5
Friendly service. Helpful, provided guidance. Easy and straightforward to set up. Reviewed on: 10th July 2019

Bishop Auckland branch review

5
Good customer services. Building Society in town Reviewed on: 9th July 2019

Guisborough branch review

4
Good service. Convenient locations. Nice staff. Interest rates could be better as there are other building societies with higher rates. Reviewed on: 9th July 2019

Tubwell Row branch review

5
Caroline very helpful no complaints. Excellent. Explained everything fully. Reviewed on: 8th July 2019

Redcar branch review

5
Could do with a revamp as it's a bit dated Reviewed on: 8th July 2019

Tubwell Row branch review

5
Ease of access to branch. All my questions answered and with a smile and politely. Reviewed on: 8th July 2019

Tubwell Row branch review

5
Caroline - was empathetic to my situation and resaved a number of complex 'existing customer adjustments' with a smile and courtesy. Thank you! And well done, a credit to the team. Reviewed on: 7th July 2019

Tubwell Row branch review

4
Access to more accounts online instead of postal service. More savings products available to non-local residents. Reviewed on: 7th July 2019

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