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Darlington Building Society: Savings reviews

4.87
Based on 12,505 reviews, last reviewed 24th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Staff at Bishop Auckland branch very helpful. Staff at Bishop Auckland branch very helpful. Pleasant and professional Reviewed on: 24th July 2026
Mary T's avatar
Mary T

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12506)

Redcar Branch review

5
Friendly, approachable staff, very helpful. Reviewed on: 30th May 2019

Redcar Branch review

5
Personal approach, friendly staff and local. Reviewed on: 30th May 2019

Guisborough Branch review

5
I opened 3 accounts and Becky was extremely helpful, plesant and professional. The other staff in the office, whom I saw briefly were pleasant and welcoming Reviewed on: 30th May 2019

Tubwell Branch review

4
Everything is explained to gain full understanding of situation Reviewed on: 29th May 2019

Northallerton Branch review

4
Great personal service, knowledgeable, friendly and courteous. Kirsty was extremely helpful and answered all of my questions. Important to support building societies as they can be trusted. Reviewed on: 29th May 2019

Northallerton Branch review

4
When ringing branch (Northallerton) phone gpes to answerphone. Why can't it be answered by a staff member? Reviewed on: 29th May 2019

Redcar Branch review

5
We love the friendliness of the staff Reviewed on: 28th May 2019

Northallerton Branch review

5
Clear information well delivered Reviewed on: 28th May 2019

Yarm Branch review

5
Friendly service, relaxed atmosphere Reviewed on: 28th May 2019

Redcar Branch review

5
Friendly, personale staff, always have time for customers. Ease of transfering money would be better. Reviewed on: 27th May 2019

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