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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.88
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Redcar Branch review

4
Everyone is friendly and caring. Helpful and knowledgeable. Reviewed on: 20th May 2019
Redcar Branch customer's avatar
Redcar Branch customer

Tubwell Branch review

3
Branch staff should be able to service new accounts for existing members without recourse to appointment service. No mention in mailshot re loyalty account requiring attendance to open. Telephone calls to head office not replied to when message left as requested. Reviewed on: 20th May 2019
Tubwell Branch customer's avatar
Tubwell Branch customer

Guisborough Branch review

5
I like the services here and the cashiers are nice! Reviewed on: 20th May 2019
Guisborough Branch customer's avatar
Guisborough Branch customer

Yarm Branch review

5
Friendly service, no waiting, knowledgeable about all savings Reviewed on: 20th May 2019
Yarm Branch customer's avatar
Yarm Branch customer

Redcar Branch review

5
Excellent customer service. Fully explained everything to me and fully offered advice and branch was vey clean Reviewed on: 19th May 2019
Redcar Branch customer's avatar
Redcar Branch customer

Tubwell Branch review

2
To have a training day on Friday is crazy. The queue was too long and the wait to be served was endless. Reviewed on: 19th May 2019
Tubwell Branch customer's avatar
Tubwell Branch customer

Northallerton Branch review

5
Very simple and straighforward procedure when opening a new account. Reviewed on: 19th May 2019
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Northallerton Branch customer

Barnard Castle Branch review

5
Good accessibility into premises. Open/friendly desk and staff. Also opened 'Darly' account for son with train to help encourage savings Reviewed on: 18th May 2019
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Barnard Castle Branch customer

Northallerton Branch review

5
Friendly and approachable service. Appointment same day and local to area. Reviewed on: 18th May 2019
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Northallerton Branch customer

Northallerton Branch review

5
Your "special occasion saver account" has all the virtues; interest rate respectful of savers, flexibility of deposits and withdrawals and a meaningful, future, ongoing offer to attract loyalty (not just short term gimmicks!) Reviewed on: 18th May 2019
Northallerton Branch customer's avatar
Northallerton Branch customer

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