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Darlington Building Society: Savings reviews

4.90
Based on 12,460 reviews, last reviewed 29th Apr 2026
52% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon was very helpful in enabling me to register an... Simon was very helpful in enabling me to register and gain access to my account online. Reviewed on: 29th April 2026
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Silvie

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12460)

In branch service review

5
Quick to make appointment, fully explained by staff. Reviewed on: 1st August 2025

In branch service review

5
Very efficient friendly service. Reviewed on: 1st August 2025

In branch service review

5
Quick service and clear details of account. Reviewed on: 1st August 2025

In branch service review

5
Michelle at the Barnard Castle branch is lovely - always friendly and kind. The rest are ok. Reviewed on: 1st August 2025

In branch service review

5
Miss the opening times on a Saturday. Reviewed on: 1st August 2025

In branch service review

5
Martin was very very professional and helpful. Reviewed on: 1st August 2025

In branch service review

5
Spot on, local in branch, responsive and treated as an individual. Reviewed on: 1st August 2025

In branch service review

5
Happy with the service provided. Reviewed on: 1st August 2025

In branch service review

5
Prompt and good reception information was clear and understandable, polite, and efficient staff, Chantell. Reviewed on: 1st August 2025

In branch service review

5
I have enjoyed meeting your staff they have always been very courteous, knowledgeable, and patient. Reviewed on: 1st August 2025

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