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Darlington Building Society: Savings reviews

4.90
Based on 12,461 reviews, last reviewed 30th Apr 2026
52% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon was brilliant Simon was brilliant after I outlined my health problems and carried out my instructions efficiently and swiftly to transfer funds into a one year fixe... Read more Reviewed on: 30th April 2026
Anthony Mallen's avatar
Anthony Mallen

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12461)

In branch service review

5
I have enjoyed meeting your staff they have always been very courteous, knowledgeable, and patient. Reviewed on: 1st August 2025

In branch service review

5
Very pleased with service today, fully understand everything discussed. Reviewed on: 1st August 2025

In branch service review

5
Very friendly staff, efficient and knowledable about your products. Reviewed on: 1st August 2025

In branch service review

5
On time, clear instructions and condition explained clearly. Reviewed on: 1st August 2025

In branch service review

5
All very good, nothing could be improved. Reviewed on: 31st July 2025

In branch service review

5
Lack of cash card and no children card. Reviewed on: 31st July 2025

In branch service review

5
Lack of branches around and would like a card. Reviewed on: 31st July 2025

In branch service review

4
In general good, but sometimes queues can take a while. Reviewed on: 31st July 2025

In branch service review

5
Complicated change of account which Santander would have changed automatically. Reviewed on: 31st July 2025

In branch service review

5
Better rate than Nationwide. Good customer service. Reviewed on: 31st July 2025

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