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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12411)

In branch service review

5
The fact it is still a building society and not a bank, I could apply on a written form by post - I do not do online. A present member assured me the staff were helpful and friendly on the phone - pleased to say that was my experience too. Reviewed on: 28th July 2025

In branch service review

4
Thank you that you listened to me and agreed I could continue to make transactions by post. Reviewed on: 28th July 2025

In branch service review

5
Very informative and felt comfortable opening account with all information provided. Reviewed on: 28th July 2025

In branch service review

5
Tom was professional, considerate, caring and ensured I had a good understanding of the different accounts and the best advice for me. Reviewed on: 28th July 2025

In branch service review

5
Friendly helpful staff members in High Row branch, Darlington. Reviewed on: 28th July 2025

In branch service review

5
I like that you have a local branch, so much easier to do accounts and more friendly. Reviewed on: 25th July 2025

In branch service review

5
Staff always helpful, pleasant and good at explaining everything. Reviewed on: 25th July 2025

In branch service review

5
Great staff who are always helpful and professional. Nothing is ever too much trouble. It is always a pleasure to pop into the branch. Reviewed on: 25th July 2025

In branch service review

5
Ethos of the society, staff are always friendly. Reviewed on: 25th July 2025

In branch service review

5
Helpful, knowledgeable, all completed in one interview, good. Reviewed on: 25th July 2025

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