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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
No improvement needed. Excellent service. Reviewed on: 16th August 2025

In branch service review

5
Fast, friendly - and the water on offer was cool. Reviewed on: 16th August 2025

In branch service review

5
Friendly staff. Clear explanations of products given in a quiet room. Reviewed on: 16th August 2025

In branch service review

5
Using online, helps with savings. Reviewed on: 15th August 2025

In branch service review

3
Disappointed Cockerton branch closed - no justification of course. Not happy with change with bonds - no passbooks. Reviewed on: 15th August 2025

In branch service review

5
Contact regularly - like the counter service instead of machines. Reviewed on: 15th August 2025

In branch service review

5
Pleasant; helpful; knowledgeable. Reviewed on: 15th August 2025

In branch service review

5
Staff are very helpful and friendly. Reviewed on: 15th August 2025

In branch service review

5
Very knowledgeable about products and process. Extremely patient and easy to approach. Reviewed on: 15th August 2025

Quick response to queries.

4
Quick response to queries.. Helpful Reviewed on: 15th August 2025
Tony's avatar
Tony

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