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Darlington Building Society: Savings reviews

4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Savings reviews (12556)

Simon was very helpful and understanding

5
Simon was very helpful and understanding Reviewed on: 15th August 2025

In branch service review

5
Always helpful, professional but friendly customer service is very important to me. Reviewed on: 14th August 2025

In branch service review

5
Quick service, easy to understand - everything was clearly explained. Reviewed on: 14th August 2025

In branch service review

5
Friendly personable service everytime I visit. Reviewed on: 14th August 2025

Maureen Mitchell was very.

5
Maureen Mitchell was very. Helpfull and patient with. Us,we managed to open our accounts she is a asset your company Reviewed on: 14th August 2025

In branch service review

5
Always met by helpful approachable staff especially Jess made us feel totally at ease. Thanks Jess. Reviewed on: 13th August 2025

In branch service review

5
Fast efficient and professional experience. Reviewed on: 13th August 2025

In branch service review

5
Best bank in Bishop, friendly staff always helpful. Reviewed on: 12th August 2025

In branch service review

5
Lovely staff in branch, very helpful. Reviewed on: 12th August 2025

In branch service review

5
Excellent customer service - staff very welcoming and helpful. Advisor extremely knowledgeable, polite and professional. Very happy with the experienced in branch. Reviewed on: 12th August 2025

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