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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Local and mutual - no needs for improvements. Reviewed on: 11th August 2025

In branch service review

5
Its in town. Easy for me walk and pop in and get advice. Reviewed on: 11th August 2025

In branch service review

5
Great service and friendly. 5 starts well deserved. Reviewed on: 11th August 2025

In branch service review

5
Extremely helpful and pleasant staff. Everything explained so it's understood. Reviewed on: 11th August 2025

In branch service review

5
Very good experience, open and honest. Reviewed on: 11th August 2025

In branch service review

5
Tom - very personal staff and was very efficient. Reviewed on: 11th August 2025

In branch service review

5
Very professional, yet friendly and good at listening to what the customer requires. Reviewed on: 9th August 2025

In branch service review

5
The staff are always helpful and friendly. Reviewed on: 8th August 2025

In branch service review

5
Courteous knowledgeable professional. Reviewed on: 8th August 2025

In branch service review

5
It is lovely to deal with helpful, knowledgeable people face to face. Reviewed on: 8th August 2025

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