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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12411)

Great customer service..

5
Kuljit was very helpful and provide great knowledge to assist me to open my account. Reviewed on: 21st July 2025
Max's avatar
Max

In branch service review

5
I like the fact it is accessible 6 days a week and on the high street. Lovely staff. Would definitely recommend. Reviewed on: 21st July 2025

In branch service review

5
Perfect, local high street, love face-to-face. Personal touch and lovely advisor. Reviewed on: 21st July 2025

In branch service review

5
Always welcoming. Offered online but I do not do online. Reviewed on: 21st July 2025

In branch service review

5
Friendly staff, local, can always contact someone if needed. Good clear information always provided. Patient staff. Never feel rushed. Reviewed on: 21st July 2025

In branch service review

5
Today's experience was very good. I feel that I'm a valued customer even though I'm not telephone banking/online. Would appreciate shorter waits at the desks to carry out transactions though. Reviewed on: 21st July 2025

In branch service review

5
Very helpful, pleasant staff. Very knowledgeable, patient and easy to understand. Reviewed on: 21st July 2025

In branch service review

5
Personal service, town location, office open every weekday, passbooks, competitive rates and a good range of products, knowledgeable staff. Reviewed on: 21st July 2025

In branch service review

5
Everyone at Darlington BS are really helpful and polite and I have no complaints. Reviewed on: 21st July 2025

In branch service review

5
Convenient appointment. Friendly, helpful, patient staff. Reviewed on: 21st July 2025

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