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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Bishop Auckland Branch review

5
Tip top service. Very friendly staff. Reviewed on: 6th March 2018
Darren's avatar
Darren

Barnard Castle Branch review

5
We like the helpful and friendly staff, but sometimes we go to the Bishop Auckland branch because Barnard Castle is closed early some days. Reviewed on: 6th March 2018
George's avatar
George

Bishop Auckland Branch review

5
They're always helpful when I come in. Reviewed on: 5th March 2018
Peter's avatar
Peter

Tubwell Branch review

5
Very open and friendly welcome. Guided me through my options. Reviewed on: 5th March 2018
Sarah's avatar
Sarah

Barnard Castle Branch review

5
While being a member of Darlington Building Society, my experience has been of a high standard of customer care and friendly and helpful staff. Reviewed on: 5th March 2018
Westmarland's avatar
Westmarland

Bishop Auckland Branch review

5
Get along with all staff. They're polite and friendly people. Reviewed on: 4th March 2018
Bishop Auckland Branch customer's avatar
Bishop Auckland Branch customer

Redcar Branch review

4
I would like to see a small booth or similar in branch, so when withdrawing cash etc a customer can safely put their cash away without anyone else knowing Reviewed on: 4th March 2018
Redcar Branch customer's avatar
Redcar Branch customer

Yarm Branch review

5
Very friendly and helpful staff. Nothing is too much trouble. Reviewed on: 3rd March 2018
Simon's avatar
Simon

Barnard Castle Branch review

5
DBS is local to me and easy to access. The staff are always helpful and are not pushy but kind and understanding. I feel like I matter (not just a number). Reviewed on: 3rd March 2018
Mr Davies's avatar
Mr Davies

Barnard Castle Branch review

5
The staff are so friendly and helpful. Didn't want to invest elsewhere. Katy explained everything. So nice to see the same friendly faces. It makes the transactions so much nicer. Reviewed on: 2nd March 2018
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Mrs Tuttle

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