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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,603 reviews, last reviewed 1st Jul 2026
20% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

After a mix up transferring our expired ISA After a mix up transferring our expired ISA into a new ISA we went into branch to sort out certificates and close and open new accounts to get the bes... Read more Reviewed on: 1st July 2026
Linda W's avatar
Linda W

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12603)

In branch service review

5
Using online, helps with savings. Reviewed on: 15th August 2025

In branch service review

3
Disappointed Cockerton branch closed - no justification of course. Not happy with change with bonds - no passbooks. Reviewed on: 15th August 2025

In branch service review

5
Contact regularly - like the counter service instead of machines. Reviewed on: 15th August 2025

In branch service review

5
Pleasant; helpful; knowledgeable. Reviewed on: 15th August 2025

In branch service review

5
Staff are very helpful and friendly. Reviewed on: 15th August 2025

In branch service review

5
Very knowledgeable about products and process. Extremely patient and easy to approach. Reviewed on: 15th August 2025

Quick response to queries.

4
Quick response to queries.. Helpful Reviewed on: 15th August 2025
Tony's avatar
Tony

Simon was very helpful and understanding

5
Simon was very helpful and understanding Reviewed on: 15th August 2025
Kathleen U's avatar
Kathleen U

In branch service review

5
Always helpful, professional but friendly customer service is very important to me. Reviewed on: 14th August 2025

In branch service review

5
Quick service, easy to understand - everything was clearly explained. Reviewed on: 14th August 2025

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