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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Most important to have real people to deal with business at local branch. Reviewed on: 7th August 2025

In branch service review

5
Like speaking to a representative. Not sure I like the video. Reviewed on: 7th August 2025

In branch service review

5
A phone call to check the appointment was still ok. I had to rescheduel, so this was a great idea. Reviewed on: 7th August 2025

In branch service review

5
Better opening hours to get around the average 9-5 day. Reviewed on: 7th August 2025

In branch service review

5
Very satisfied, with Charley great member of staff. Thank you. Reviewed on: 7th August 2025

In branch service review

5
Like the personal service and having a branch locally. Friendly and helpful staff. Reviewed on: 6th August 2025

In branch service review

5
Very positive experience. Customer Service was excellent. Reviewed on: 6th August 2025

In branch service review

5
Hollie was very helpful and knowledgeable. Reviewed on: 6th August 2025

In branch service review

5
Friendly, knowledgeable staff. Nothing to improve on. Reviewed on: 6th August 2025

In branch service review

5
Needed to open an ISA for cousin as have power of attoney. All carried out as we wanted. Reviewed on: 5th August 2025

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