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Darlington Building Society: Savings reviews

4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
great service excellent customer service skills. Reviewed on: 5th August 2025

In branch service review

5
Really good service by Tom. Would highly recommend, very knowledgeable. Reviewed on: 5th August 2025

In branch service review

5
Great to have face to face personal attention. All queries answered. Reviewed on: 5th August 2025

In branch service review

4
Everything is OK, very hepful staff. Reviewed on: 4th August 2025

In branch service review

5
Would like a book for account (bond). Reviewed on: 2nd August 2025

In branch service review

5
Staff very helpful and pleasant to deal with Natalie dealt with our account very efficient and helpful. Reviewed on: 2nd August 2025

In branch service review

5
Staff helpful and answered queries on phone in store. Reviewed on: 2nd August 2025

In branch service review

5
Very helpful and knowledgeable staff member. Reviewed on: 1st August 2025

In branch service review

5
On the high street so convenient, friendly and knowledgeable staff. A local building society. Reviewed on: 1st August 2025

In branch service review

5
Can visit branch. Appointment to open or transfer was in branch are I don't own a smartphone or a PC. Reviewed on: 1st August 2025

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