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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Very happy with staff, information and helpful opening times. Reviewed on: 1st August 2025

In branch service review

5
All the staff are so friendly and helpful. Reviewed on: 1st August 2025

In branch service review

5
My experience today was efficient, friendly and well explained. Reviewed on: 1st August 2025

In branch service review

5
Very professional but very pleased and easy to discuss account. Reviewed on: 1st August 2025

In branch service review

5
Branch in Barnard Castle where I live made an appointment withing 2 days. Reviewed on: 1st August 2025

In branch service review

5
Very pleasant and helpful. All accounts are update. Reviewed on: 1st August 2025

In branch service review

5
Quick to make appointment, fully explained by staff. Reviewed on: 1st August 2025

In branch service review

5
Very efficient friendly service. Reviewed on: 1st August 2025

In branch service review

5
Quick service and clear details of account. Reviewed on: 1st August 2025

In branch service review

5
Michelle at the Barnard Castle branch is lovely - always friendly and kind. The rest are ok. Reviewed on: 1st August 2025

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