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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,603 reviews, last reviewed 1st Jul 2026
20% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

After a mix up transferring our expired ISA After a mix up transferring our expired ISA into a new ISA we went into branch to sort out certificates and close and open new accounts to get the bes... Read more Reviewed on: 1st July 2026
Linda W's avatar
Linda W

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12603)

In branch service review

5
Extremely helpful and pleasant staff. Everything explained so it's understood. Reviewed on: 11th August 2025

In branch service review

5
Very good experience, open and honest. Reviewed on: 11th August 2025

In branch service review

5
Tom - very personal staff and was very efficient. Reviewed on: 11th August 2025

In branch service review

5
Very professional, yet friendly and good at listening to what the customer requires. Reviewed on: 9th August 2025

In branch service review

5
The staff are always helpful and friendly. Reviewed on: 8th August 2025

In branch service review

5
Courteous knowledgeable professional. Reviewed on: 8th August 2025

In branch service review

5
It is lovely to deal with helpful, knowledgeable people face to face. Reviewed on: 8th August 2025

In branch service review

5
Mathew brilliant servie and so helpful. Reviewed on: 8th August 2025

In branch service review

5
Very happy with the branch but the new ISA no longer produce passbook which I would have preferred not paper form. Reviewed on: 8th August 2025

In branch service review

5
Attention to detail. Adiquate time afforded for complex transaction service is professional whilst relaxed. Reviewed on: 8th August 2025

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