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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Northallerton branch review

4
I am not computer or email minded and prefer to call at the offices to do my business. The staff are always helpful Reviewed on: 16th May 2017
Mr Gray's avatar
Mr Gray

Northallerton branch review

4
Happy with the service I have received over past 30 years Reviewed on: 15th May 2017
Mrs Bland's avatar
Mrs Bland

Middlesbrough branch review

5
Very happy with everything as it is Reviewed on: 15th May 2017
Christine L's avatar
Christine L

Cockerton branch review

5
Your staff in Cockerton are the best ever they make me feel at home. Very friendly and always smiling Reviewed on: 15th May 2017
Kirsty E's avatar
Kirsty E

Bishop Auckland branch review

5
Customer service was excellent, very good knowledge of the products and did not try to push you into signing up to any product Reviewed on: 15th May 2017
Helen H's avatar
Helen H

Stockton branch review

5
I find the staff very helpful and approachable Reviewed on: 10th May 2017
L Briggs's avatar
L Briggs

Tubwell Row branch review

4
very helpful, knowledge of products is good Reviewed on: 9th May 2017
Brian M's avatar
Brian M

Northallerton branch review

4
Felt you could have kept us updated with receipt, on-going processing etc. with our account opening and transfer. We had to keep rising you to find out. Reviewed on: 9th May 2017
S Tuck's avatar
S Tuck

Northallerton branch review

4
Would have liked letter to confirm receipt of our request to transfer and open our account. Had to keep phoning to find out what was happening Reviewed on: 9th May 2017
B Tuck's avatar
B Tuck

Middlesbrough branch review

5
Immediate attention, listed to my wishes and need quickly and simply explained I left feeling I had made the right choices and was aware of future options. Thank you Reviewed on: 9th May 2017
Patricia W's avatar
Patricia W

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