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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Tubwell Row branch review

5
I found it very easy to do a transfer in for my ISA. We have had accounts in the past and always like DBS but more due to the need for higher interest rates - but now have come back. Reviewed on: 25th April 2017
Mr Whittyton's avatar
Mr Whittyton

Middlesbrough branch review

5
Very fast response to queries. (Mine was answered by e mail within a few minutes) Reviewed on: 25th April 2017
Mrs McCarthy's avatar
Mrs McCarthy

Cockerton branch review

4
Higher interest rates to better compete Reviewed on: 25th April 2017
D Thompson's avatar
D Thompson

Tubwell Row branch review

5
Offered a help to buy ISA, great service, good information about the ISA given Reviewed on: 24th April 2017
S Lupton's avatar
S Lupton

Tubwell Row branch review

5
I like the way the staff behave. Very knowledgable, very pleasant Reviewed on: 24th April 2017
Mr Hayton's avatar
Mr Hayton

Stockton branch review

5
Excellent customer service on telephone by Charlotte Naisbitt who facilitated my ISA application just before the closing dte and ollowed up with an informative e mail about timelines / expectations. Reviewed on: 24th April 2017
A Cree's avatar
A Cree

Middlesbrough branch review

5
Susan Snee very good when opening account Reviewed on: 24th April 2017
R Steele's avatar
R Steele

Middlesbrough branch review

5
Very helpful - Susan Snee was great Reviewed on: 24th April 2017
I Steele's avatar
I Steele

Cockerton branch review

5
Very friendly and knowledgable personal assistant with excellent customer service Reviewed on: 24th April 2017
A Hornung's avatar
A Hornung

Yarm branch review

5
Excellent, friendly staff in Yarm! Reviewed on: 23rd April 2017
V Goggle's avatar
V Goggle

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