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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,412 reviews, last reviewed 11th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly professional service always there when I ne... Friendly professional service always there when I need them Reviewed on: 11th March 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12412)

In branch service review

5
Helpful and friendly, an actually here on the high street. Reviewed on: 1st July 2025

In branch service review

5
Everything explained in plain language. All options explained. Reviewed on: 1st July 2025

In branch service review

5
Friendly approachable staff. Clear advice and information. Helpful staff. Reviewed on: 1st July 2025

In branch service review

5
I was happy to sort out various savings accounts on the "off chance" saved coming into town again and making an appointment. I was dealt with efficiently and swiftly. Reviewed on: 1st July 2025

In branch service review

5
Very friendly staff member, very good customer service (I would highly recommend). Pleasant transaction. Reviewed on: 1st July 2025

In branch service review

1
Unhappy and disappointed in dropping the interest rate on my special occasion saver to a very low rate. Reviewed on: 1st July 2025

In branch service review

5
Very efficient and TJ explained everything understandably and clearly. Felt very comfortable. Reviewed on: 1st July 2025

In branch service review

5
Local branch, face to face meetings, competitive rates and friendly, efficient staff. Reviewed on: 1st July 2025

In branch service review

5
Local branch, very good customer service. Reviewed on: 1st July 2025

In branch service review

5
Friendly and easy to do everything. Explained well. Reviewed on: 1st July 2025

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