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Darlington Building Society: Savings reviews

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4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
It's local and I'm able to manage it not online, being able to talk face-to-face person. Better opening hours could be better if you work. Try and reduce account pack. Staff have your interests at heart and are very knowledgeable. Reviewed on: 7th July 2025

In branch service review

5
Your wonderful staff - friendly, professional service. Very sad that the special occasion saver accounts are no more. Looking forward to accounts that are as good. Reviewed on: 7th July 2025

In branch service review

5
Local office. Nicola was very helpful and professional. Appointment was easy to make. Reviewed on: 7th July 2025

In branch service review

5
Friendly staff, good environment, happy to recommend. Reviewed on: 7th July 2025

In branch service review

5
Friendly and efficient. Felt very comfortable. Reviewed on: 7th July 2025

In branch service review

5
Excellent customer service - a pleasure in today's society of such quality. Reviewed on: 7th July 2025

Booked an appointment but i took unwell and phoned t...

5
Booked an appointment but i took unwell and phoned to cancel simon answered all my questions and give me lots of helpful advice about savings accounts over the phone as I don't do online banking Reviewed on: 4th July 2025
Jok's avatar
Jok

Excellent caring service provided by Simon McCabe.

5
Excellent caring service provided by Simon McCabe. Very patient, excellent sharing of his expertise. Excellent ambassador for Darlington Building Society. Reviewed on: 4th July 2025
Anthony F's avatar
Anthony F

In branch service review

5
Great that it is still on the high street, lovely staff. Reviewed on: 4th July 2025

In branch service review

5
Very helpful member of staff. Went through everything very clearly. Reviewed on: 4th July 2025

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