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Darlington Building Society: Savings reviews

4.87
Based on 12,488 reviews, last reviewed 2nd Jul 2026
82% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Peace of mind savings Easy to arrange our savings, with helpful cheerful staff, who explain fully all t&c’s . Appointments on time , good product choice.. Nice return on in... Read more Reviewed on: 2nd July 2026
Helen R's avatar
Helen R

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12488)

In branch service review

5
Everything was explained to us properly. Reviewed on: 10th July 2025

In branch service review

5
Society is local, staff always helpful and friendly. They provide the services I need. Reviewed on: 10th July 2025

In branch service review

5
Staff are very good and always polite. Reviewed on: 10th July 2025

In branch service review

5
Very pleasant experience, nice staff. Reviewed on: 10th July 2025

In branch service review

5
Incorrect figures in passbook meant we came out with �500 less than we thought we had in account - dating back to 2023. System had failed to pick up discrepency. Perhaps and annual check should be considered. Reviewed on: 10th July 2025

In branch service review

5
Always liked passbooks, shame one isn't issued for fixed rate products. Reviewed on: 10th July 2025

In branch service review

5
Clear explanation of different account options. Reviewed on: 10th July 2025

In branch service review

5
Karen was very helpful today - helped me with what I needed to do - I am one happy customer. Reviewed on: 10th July 2025

In branch service review

5
An excellent experience. Everything explained in clear, concise language. Very professional young man. Reviewed on: 10th July 2025

In branch service review

5
Friendly and efficient face-to-face service. Reviewed on: 9th July 2025

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