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Darlington Building Society: Savings reviews

4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12556)

In branch service review

5
I like how Darlington invests in the local commuity. Reviewed on: 18th July 2025

In branch service review

5
Face-to-face - cannot be beaten. Reviewed on: 18th July 2025

In branch service review

3
Came in to arrange change over of account with previous secretary, was slightly annoyed due to completing what was asked on previous day. Settled issue by being co-signature. Reviewed on: 18th July 2025

In branch service review

5
Very friendly and helpful service. Reviewed on: 18th July 2025

In branch service review

5
Very good service but could give a better rate of interest on the new account I opened. Reviewed on: 18th July 2025

In branch service review

5
Appointment arranged promptly. Conducted efficiently and in time. Reviewed on: 18th July 2025

In branch service review

4
Megan was very pleasant and helping while opening new account and closing old ones. Gave us all the information needed. Reviewed on: 18th July 2025

In branch service review

5
Patience and understanding are in plentiful supply in branch. Reviewed on: 18th July 2025

In branch service review

5
I like having a branch to meet in person to resolve issues etc. Reviewed on: 18th July 2025

In branch service review

5
Meeting with Nicole was extremely helpful and fully reflects the DBS ethos. Reviewed on: 18th July 2025

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