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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
Clear explanation of different account options. Reviewed on: 10th July 2025

In branch service review

5
Karen was very helpful today - helped me with what I needed to do - I am one happy customer. Reviewed on: 10th July 2025

In branch service review

5
An excellent experience. Everything explained in clear, concise language. Very professional young man. Reviewed on: 10th July 2025

In branch service review

5
Friendly and efficient face-to-face service. Reviewed on: 9th July 2025

In branch service review

5
Charley was very helpful. The process was made easy to understand and implement. Reviewed on: 9th July 2025

In branch service review

5
Knowledgeable about products and friendly staff. Reviewed on: 9th July 2025

In branch service review

5
Friendly, helpful advisor. Easy process. Reviewed on: 9th July 2025

In branch service review

5
very happy with all aspects of the service provided. Reviewed on: 9th July 2025

In branch service review

5
No improvement required as everything covered satisfactorily. Reviewed on: 9th July 2025

In branch service review

5
The service from Lynn and Jasmine was brilliant. They are professional and explain everything. A first class service. Reviewed on: 9th July 2025

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