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Darlington Building Society: Savings reviews

4.87
Based on 12,604 reviews, last reviewed 2nd Jul 2026
19% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Peace of mind savings Easy to arrange our savings, with helpful cheerful staff, who explain fully all t&c’s . Appointments on time , good product choice.. Nice return on in... Read more Reviewed on: 2nd July 2026
Helen R's avatar
Helen R

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12488)

In branch service review

5
Local branch where you can speak to a real person. Reviewed on: 11th July 2025

In branch service review

5
Nice environment and staff lovely and always helpful. Able to always answer any questions you may have. Lovely branch to visit. Reviewed on: 11th July 2025

In branch service review

2
Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals like Newcastle BS. Reviewed on: 11th July 2025

In branch service review

5
Very good. Staff friendly and helpful. Reviewed on: 11th July 2025

In branch service review

5
I was disappointed that Darlington Building Society have closed the regular savings accounts and offered an inferior savings account. This would make me inclined to move my savings to another provider. Reviewed on: 11th July 2025

In branch service review

5
I'm disappointed that you are discontinuing all passbooks and now issuing more bits of paper that can be very confusing. Reviewed on: 11th July 2025

In branch service review

5
Customer service is always great. Easy to use and to access. More online services needed. Can't access as easy as a regular bank so encourages me to save more. Reviewed on: 11th July 2025

In branch service review

5
Everytime we come into branch the staff are very helpful and polite, also understanding and patient. Molly and Jane were lovely and helped us with our savings accounts. Reviewed on: 11th July 2025

In branch service review

5
Helpful friendly staff (very patient with us). Good opening hours. Reviewed on: 11th July 2025

In branch service review

5
Always friendly staff - very professional and knowledgeable. Reviewed on: 11th July 2025

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