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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Today's experience was very good. I feel that I'm a valued customer even though I'm not telephone banking/online. Would appreciate shorter waits at the desks to carry out transactions though. Reviewed on: 21st July 2025

In branch service review

5
Very helpful, pleasant staff. Very knowledgeable, patient and easy to understand. Reviewed on: 21st July 2025

In branch service review

5
Personal service, town location, office open every weekday, passbooks, competitive rates and a good range of products, knowledgeable staff. Reviewed on: 21st July 2025

In branch service review

5
Everyone at Darlington BS are really helpful and polite and I have no complaints. Reviewed on: 21st July 2025

In branch service review

5
Convenient appointment. Friendly, helpful, patient staff. Reviewed on: 21st July 2025

In branch service review

5
Want higher interest rates on savings. Reviewed on: 21st July 2025

In branch service review

5
First class service - that's why I come back again and again. Reviewed on: 21st July 2025

In branch service review

5
Explained well, excellent service. Reviewed on: 21st July 2025

In branch service review

5
The staff are all friendly and approachable. Reviewed on: 21st July 2025

In branch service review

5
Very helpful, and not pushy in selling products. The staff are always kind and have time to service. Reviewed on: 21st July 2025

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