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Darlington Building Society: Savings reviews

4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Savings reviews (12556)

Customer service from Simon

5
Spoke to Simon regarding an account that was maturing. Exceptional customer service. Best ever over the phone, very knowledgeable, respectful and helpful thank you Reviewed on: 22nd July 2025

In branch service review

5
Local branch where I can speak to people face-to-face. Reviewed on: 22nd July 2025

In branch service review

5
Local and friendly - face-to-face!. Reviewed on: 22nd July 2025

In branch service review

5
Very helpful. Answered all my questions. Reviewed on: 22nd July 2025

In branch service review

5
Excellent experience, very informative. Reviewed on: 22nd July 2025

Great customer service..

5
Kuljit was very helpful and provide great knowledge to assist me to open my account. Reviewed on: 21st July 2025

In branch service review

5
I like the fact it is accessible 6 days a week and on the high street. Lovely staff. Would definitely recommend. Reviewed on: 21st July 2025

In branch service review

5
Perfect, local high street, love face-to-face. Personal touch and lovely advisor. Reviewed on: 21st July 2025

In branch service review

5
Always welcoming. Offered online but I do not do online. Reviewed on: 21st July 2025

In branch service review

5
Friendly staff, local, can always contact someone if needed. Good clear information always provided. Patient staff. Never feel rushed. Reviewed on: 21st July 2025

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