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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12412)

In branch service review

5
It's local and I'm able to manage it not online, being able to talk face-to-face person. Better opening hours could be better if you work. Try and reduce account pack. Staff have your interests at heart and are very knowledgeable. Reviewed on: 7th July 2025

In branch service review

5
Your wonderful staff - friendly, professional service. Very sad that the special occasion saver accounts are no more. Looking forward to accounts that are as good. Reviewed on: 7th July 2025

In branch service review

5
Local office. Nicola was very helpful and professional. Appointment was easy to make. Reviewed on: 7th July 2025

In branch service review

5
Friendly staff, good environment, happy to recommend. Reviewed on: 7th July 2025

In branch service review

5
Friendly and efficient. Felt very comfortable. Reviewed on: 7th July 2025

In branch service review

5
Excellent customer service - a pleasure in today's society of such quality. Reviewed on: 7th July 2025

Booked an appointment but i took unwell and phoned t...

5
Booked an appointment but i took unwell and phoned to cancel simon answered all my questions and give me lots of helpful advice about savings accounts over the phone as I don't do online banking Reviewed on: 4th July 2025
Jok's avatar
Jok

Excellent caring service provided by Simon McCabe.

5
Excellent caring service provided by Simon McCabe. Very patient, excellent sharing of his expertise. Excellent ambassador for Darlington Building Society. Reviewed on: 4th July 2025
Anthony F's avatar
Anthony F

In branch service review

5
Great that it is still on the high street, lovely staff. Reviewed on: 4th July 2025

In branch service review

5
Very helpful member of staff. Went through everything very clearly. Reviewed on: 4th July 2025

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