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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Always available - helpful and friendly. Member for a number of years. Reviewed on: 24th July 2025

In branch service review

5
Staff always helpful and really nice. Reviewed on: 24th July 2025

In branch service review

5
Clear information given in a friendly manner. Reviewed on: 24th July 2025

In branch service review

5
Very simple and explain everything you need to know and answer questions well. Reviewed on: 24th July 2025

In branch service review

5
Very efficient, helpful and polite. Excellent service. Reviewed on: 24th July 2025

In branch service review

5
Very informative, everything was explained very well. Reviewed on: 24th July 2025

In branch service review

4
Would like fixed rate product to automatically rollover to another fixed rate product and add new products to letter. Interest rates could be better. Would like to speak to branch rather than central. Reviewed on: 24th July 2025

In branch service review

5
Thomas was very helpful, pleasant and well presented and very understanding of our needs. Reviewed on: 23rd July 2025

In branch service review

5
Very informative, friendly and efficient. Reviewed on: 23rd July 2025

In branch service review

5
Lovely customer service. Happy friendly staff. Reviewed on: 23rd July 2025

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