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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12411)

In branch service review

4
Access online not very easy to do transactions online. Reviewed on: 8th July 2025

In branch service review

5
Convenient and easy, only account �1 deposit to open that has consistent access, wanted 7 day notice. Reviewed on: 8th July 2025

In branch service review

5
Needed to condense my savings accounts into one for ease and also open new ones for PoA. Everything sorted efficiently and quality to my wishes and satisfaction. Reviewed on: 8th July 2025

In branch service review

5
Everything fine, been with the Society numerous years and have always been happy with the service. Reviewed on: 7th July 2025

In branch service review

5
Service is always good and pleasant. Patient with questions and dithering. Reviewed on: 7th July 2025

In branch service review

5
Tom was excellent with his presentation. He is an asset to the DBS. Reviewed on: 7th July 2025

In branch service review

5
Good experience. Like to have a passbook. Like a local branch. Reviewed on: 7th July 2025

In branch service review

5
Please bring back the special occasion save account. Because this account is what brought me to DBS in the first place. Reviewed on: 7th July 2025

In branch service review

5
Excellent customer service. Always have time to explain any queries. Very friendly and welcoming. Reviewed on: 7th July 2025

In branch service review

5
It's local and I'm able to manage it not online, being able to talk face-to-face person. Better opening hours could be better if you work. Try and reduce account pack. Staff have your interests at heart and are very knowledgeable. Reviewed on: 7th July 2025

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