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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,642 reviews, last reviewed 30th Apr 2026
1% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

In branch service review The personal touch, the ease of the branch in my local town, the ease of appointments, the expertise of the assistants - that's why I use Darlington. Reviewed on: 30th April 2026
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Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12461)

In branch service review

5
Lovely staff who are always willing to help. Reviewed on: 11th July 2025

In branch service review

5
It would be better if the opening times were later. Reviewed on: 11th July 2025

In branch service review

5
Good all round experience, given a call to let me know my appointment had to be moved. TJ was polite and explained everything to me. Reviewed on: 11th July 2025

In branch service review

5
Local branch where you can speak to a real person. Reviewed on: 11th July 2025

In branch service review

5
Nice environment and staff lovely and always helpful. Able to always answer any questions you may have. Lovely branch to visit. Reviewed on: 11th July 2025

In branch service review

2
Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals like Newcastle BS. Reviewed on: 11th July 2025

In branch service review

5
Very good. Staff friendly and helpful. Reviewed on: 11th July 2025

In branch service review

5
I was disappointed that Darlington Building Society have closed the regular savings accounts and offered an inferior savings account. This would make me inclined to move my savings to another provider. Reviewed on: 11th July 2025

In branch service review

5
I'm disappointed that you are discontinuing all passbooks and now issuing more bits of paper that can be very confusing. Reviewed on: 11th July 2025

In branch service review

5
Customer service is always great. Easy to use and to access. More online services needed. Can't access as easy as a regular bank so encourages me to save more. Reviewed on: 11th July 2025

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