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Darlington Building Society: Savings reviews

4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Savings reviews (12556)

In branch service review

5
I like that you have a local branch, so much easier to do accounts and more friendly. Reviewed on: 25th July 2025

In branch service review

5
Staff always helpful, pleasant and good at explaining everything. Reviewed on: 25th July 2025

In branch service review

5
Great staff who are always helpful and professional. Nothing is ever too much trouble. It is always a pleasure to pop into the branch. Reviewed on: 25th July 2025

In branch service review

5
Ethos of the society, staff are always friendly. Reviewed on: 25th July 2025

In branch service review

5
Helpful, knowledgeable, all completed in one interview, good. Reviewed on: 25th July 2025

In branch service review

5
Good. I don't do anything online so to be able to come into the branch and deal face-to-face with a member of staff is brilliant. Reviewed on: 25th July 2025

In branch service review

5
No appointment, just showed up and all staff were incredibly helpful and informative helping me. Reviewed on: 25th July 2025

In branch service review

5
My experience today was efficient, friendly and well-explained. Reviewed on: 25th July 2025

In branch service review

5
Very professional but very pleased and easy to discuss accounts. Reviewed on: 25th July 2025

In branch service review

5
Very professional and friendly. Given information in a clear manner. Reviewed on: 25th July 2025

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